Hanah Kim
Cabin Crew
Incheon,46
Summary
With a solid background in VIP hospitality and executive-level support, I take pride in delivering service that is both refined and personal. From managing last-minute travel arrangements for private jet passengers to supporting high-level executives with discretion and precision, I’ve learned the value of calm, clear communication and intuitive service. My experience working across cultures has equipped me with emotional intelligence, flexibility, and a deep respect for diversity. I’m passionate about creating seamless, memorable experiences—always with elegance, warmth, and attention to the smallest detail.
Overview
3
3
years of professional experience
Work History
Secretary
Samsung Biologics
Incheon, Incheon
01.2025 - Current
- Supported C-level executives by managing complex calendars, confidential reports, and urgent correspondence with precision and reliability.
- Liaised across departments and external partners, maintaining clear communication and swift problem-solving in a fast-paced corporate setting.
- This role sharpened my time management, discretion, and ability to prioritize tasks under pressure while maintaining top-tier professionalism.
- I gained a service mindset tailored to VIPs and executives, cultivating the composure, attention to detail, and grace under pressure aligned with high-standard executive support.
Ground Handling Agent
Avjet Asia
Seoul, Seoul
07.2022 - 08.2024
- Provided VIP ground services to high-net-worth international clients, ensuring utmost discretion and luxury-level hospitality.
- Managed multilingual communication between foreign passengers, crew, and international handlers, often resolving issues in real time with cultural sensitivity.
- Handled pre- and post-flight logistics, including customs coordination, catering, and time-critical requests, often under high-pressure conditions.
- Through this role, I developed exceptional multitasking and adaptability skills, staying calm and efficient during unexpected operational changes.
- This experience strengthened my confidence in delivering polished, personalized service with poise—reflecting values of emotional intelligence, cultural awareness, and premium hospitality.
Education
Airline Service Management
Inha Technical College
Incheon02-2023
Skills
Premium Customer Service
Cultural Awareness
Attention to Detail
Emotional Intelligence & Discretion
Professional Presentation & Service Mindset
Timeline
Secretary
Samsung Biologics
01.2025 - Current
Ground Handling Agent
Avjet Asia
07.2022 - 08.2024
Airline Service Management
Inha Technical College
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