🗣️ Language learning & cross-cultural communication
Hanbin Lee
Consultant III
Seoul
Summary
With over 9 years of experience in translation, interpretation, and international communication, I specialize in bridging cultural and language barriers within global business environments. Fluent in Japanese (JLPT N1), English (TOEIC 985, TOEFL 116), and Korean (Native), I have a proven track record in business translation, customer support, stakeholder coordination, and problem-solving across multinational teams.
Having family roots in Osaka, I possess a deep understanding of Japanese culture, enabling me to facilitate effective communication and cross-cultural collaboration. Committed to delivering impactful solutions and fostering seamless global partnerships.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Translator & International Communications Specialist
HYOSUNG ITX
09.2022 - Current
- Company Overview: Samsung Partner
- Acted as a bridge between Samsung and international departments in the US and Europe
- Managed English communication, document translation, and real-time interpretation
- Provided multilingual support for IT-related inquiries and software troubleshooting
- Played a key role in cross-cultural communication and problem resolution within global teams
Customer Support Representative
Amazon Support Center
04.2022 - 08.2022
- Provided communication support between Amazon USA and Korean customers
- Handled customer inquiries, issue resolution, and liaised between customers and Amazon
- Assisted in warranty claims and product issue troubleshooting
Translator & Language Support
Compassion
02.2016 - 06.2024
- Company Overview: Non-Profit Organization
- Translated letters between underprivileged children and sponsors from English to Korean
- Recognized as 'Master Translator' in 2017 for outstanding translation quality
- Oversaw translation proofreading and quality assurance for other translators
- Assisted in promotional activities and public relations for the organization
Education
Associate of Arts - English
National Institute For Lifelong Education
04.2023 - 02.2025
Gaepo High School -
Gaepo High School
03.2015 - 02.2018
Skills
✅ Fluent in Korean, Japanese, and English
✅ Professional Translation & Interpretation (JP ↔ EN ↔ KR)
✅ Business Communication & Stakeholder Coordination
✅ IT Troubleshooting & Software Support
✅ Microsoft Office Suite (Word, Excel, PowerPoint)
✅ Customer Support & Problem-Solving
Certification
TOEFL 116 (R: 30, L: 30, S: 30, W: 26)
Interests
Hobbies
🎾 Watching sports events
📻 Listening to Japanese radio & watching TV programs
Timeline
Associate of Arts - English
National Institute For Lifelong Education
04.2023 - 02.2025
Translator & International Communications Specialist
HYOSUNG ITX
09.2022 - Current
Customer Support Representative
Amazon Support Center
04.2022 - 08.2022
Translator & Language Support
Compassion
02.2016 - 06.2024
Gaepo High School -
Gaepo High School
03.2015 - 02.2018
TOEFL 116 (R: 30, L: 30, S: 30, W: 26)
TOEIC 985
Japanese Language Proficiency Test (JLPT) N1
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