Hayanny Silva
Kennesaw
Summary
Proactive and detail-oriented professional with excellent listening and communication skills with an organized and systematic approach. Capable Office Administrator with outstanding knowledge of effective office coordination with a commitment to effective collaboration. Skilled at reorganizing offices for superior functionality. Enhanced students' capabilities and self-esteem with hands-on and personalized tutoring. Proficient in using various methods to enhance students learning. Boosted understanding of concepts and techniques for improved learning in students of all skill levels. Expert in adapting course materials to meet established standards and individual academic capabilities. Well-versed in motivating students to meet learning objectives.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Private Tutor & Teacher
YBMECC
Seoul
02.2022 - Current
- Evaluates students' papers from 5th grade to college graduates and business documentation.
- Develops materials to enhance each student's fundamental learning principles using different tools and approaches to facilitate their study.
- Utilize presentations, animations, and educational games to keep students engaged.
- Designs quizzes and tests to evaluate the student's knowledge.
- Analyzes students' proficiency and understanding of written work.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Used positive reinforcement, repetition, and review to help students master challenging material.
- Reviews and provides feedback on style & tone of writing, grammatical errors, and citations for English and Portuguese ability.
- Key Accomplishments: Provide accurate and precise feedback on all documents. Guides students to rise above the ranks and their expectations and helps students increase their grade average by 35%.
Office Administrator
Home Siding
Marietta
03.2019 - 01.2022
- Scheduled meetings, appointments, and travel arrangements for contractors, employees, and the CEO
- Managed all financials and expense reports for contractors
- Frequently contacted customers for project scheduling, service feedback, and payments.
- Interpreted clients, vendors, salesman, contractors, and the CEO from Portuguese to English, from face-to-face to video calling and phone interpretation.
- Performed daily and weekly back-ups, filing, and general office administration duties.
- Accurately assessed the context of the reports, estimations, and invoices and translated them appropriately when needed.
- Responded to emails and phone calls with financial expenses and created reports for the company in Portuguese and English.
- Upheld strict confidentiality when translating any form of materials.
- Stayed current with the latest Portuguese-language idioms and cultural references to allow modern and accurate translations.
- Tracked office supplies and restocked low items to keep team staff productive.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Key Accomplishments: Created a more efficient emailing system that helped client-to-work employee interaction run smoothly in Portuguese and English.
Education
Master of Science - Forensic Psychology Candidate
Southern New Hampshire University
New Hampshire, United States 10.2021 - Current
Bachelor of Science - Psychology
Kennesaw State University
Kennesaw, United States 01.2017 - 05.2020
Skills
Proficient in Microsoft Word
Timeline
Private Tutor & Teacher
YBMECC
02.2022 - Current
Master of Science - Forensic Psychology Candidate
Southern New Hampshire University
10.2021 - Current
Office Administrator
Home Siding
03.2019 - 01.2022
Bachelor of Science - Psychology
Kennesaw State University
01.2017 - 05.2020
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