Microsoft Excel
Heather Ailor
Teacher
Powell,TN
Summary
Skilled in curriculum implementation and staff management, excels in mentoring and fostering teamwork. Expert in verbal communication and problem-solving, committed to driving educational excellence. An organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Head Teacher
Sogang Language Program
Gwangmyeong, South Korea
02.2021 - Current
- Enhanced co-teacher communication by holding regular meetings, discussing student performance, concerns, and areas for improvement.
- Guided meaningful classroom discussions with 6- 12 students of 6 classes a day, encouraging students to delve deeper into subject matter and develop critical thinking skills.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Mentored up to 10 junior teachers, sharing best practices and providing constructive feedback to improve their teaching techniques.
- Organized extracurricular activities that complemented the curriculum while fostering teamwork and leadership skills among students.
Youth Care Associate
The Florence Crittenton Agency
Knoxville, Tennessee
05.2019 - 01.2021
- Recognized and reported abnormalities or changes in up to 12 patients' health status to case manager.
- Monitored and assisted clients through individual service plans.
- Remained alert to problems or health issues or crisis situations of clients and competently responded.
- Monitored and assisted in the coordination of clients on a daily or nightly basis.
Server
Boogaloo Cafe
Burlington , Iowa
09.2018 - 05.2019
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Front End Coordinator
TJ Max
Knoxville , Tennessee
10.2016 - 08.2018
- Improved customer satisfaction by efficiently managing front-end operations and addressing concerns promptly with a team of 10 people daily.
- Maintained open communication channels with management, reporting on daily progress and potential issues for resolution, and creating break schedules for 20 or more people daily.
- Assisted in increasing sales through effective cross-selling techniques and promotional efforts.
- Successfully oversaw and handled all merchandising and maintenance for front end.
Education
Bachelor of Arts - Psychology
University of Tennessee
Knoxville, Tennessee 04.2001 -
Skills
Group and individual instruction
Staff management
Curriculum implementation
Verbal and written communication
Problem-solving
Hospitality service expertise
Strong work ethic
Mentoring teachers
Software
Microsoft Word
Microsoft PPT
Timeline
Head Teacher
Sogang Language Program
02.2021 - Current
Youth Care Associate
The Florence Crittenton Agency
05.2019 - 01.2021
Server
Boogaloo Cafe
09.2018 - 05.2019
Front End Coordinator
TJ Max
10.2016 - 08.2018
Bachelor of Arts - Psychology
University of Tennessee
04.2001 -
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