Heawon You
Paju-si
Summary
Positive, responsible, professional service provider with various service backgrounds. Able to communicate with multinational colleagues using my excellent adaptation & communication skills as a remarkable team player. Experienced diverse cultural backgrounds which can be used to adapt into challenging roles as a cabin crew in Emirates, based in Dubai.
Overview
2
2
years of professional experience
Work History
Service Assistant
EJ Korean Restaurant
08.2023 - Current
- Welcome incoming customers and initiate small talk to make them feel comfortable and assign to the seat
- Actively engage with each customer to increase regulars and build strong bonding relationships with VIPs
- Interact with team members in case of demanding & unexpected situations to come up with solutions.
Freelancing Translator
English Translation for Korean Brands
06.2023 - Current
- In charge of translations between Korean and English in various conventions & exhibitions from Korean brands
- Proactively engaged with customers in order to advertise according products with my sales skills
- Participated in product consultations between buyers and sellers and translated crucial product information.
Head Server
Ssoju Korean Pub
05.2022 - 06.2023
- Consulted with customers regarding their allergic types, preference, and religion to recommend suitable menus
- Professionally communicated with multinational colleagues & customers to provide quality service at all times
- Instructed new joiners on safety & service manuals of the store and delivered service tips & knowledge.
Education
Business Management
College of Southern Nevada
Las Vegas, USA12.2022
Skills
- Customer Service
- Food Service
- Table Bussing
- Hospitality
- Food Running
- Scheduling appointments
- Employee Training
Weight
54kg
Height
170cm
Personal Information
Date of Birth: 04/09/00
Languages
Korean
Native language
English
Advanced
C1
Timeline
Service Assistant
EJ Korean Restaurant
08.2023 - Current
Freelancing Translator
English Translation for Korean Brands
06.2023 - Current
Head Server
Ssoju Korean Pub
05.2022 - 06.2023
Business Management
College of Southern Nevada
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