Heesu Joo
Adelaide
Summary
Dynamic and customer-focused hospitality professional with extensive experience in retail, restaurant, and café environments. Skilled in providing exceptional service, handling transactions efficiently, and ensuring smooth operations in fast-paced settings. Adept at working collaboratively with teams to create a welcoming atmosphere. Passionate about delivering high-quality customer experiences, maintaining attention to detail, and adapting quickly to new challenges.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Assistant
Adelaide Oval
Adelaide
03.2025 - Current
-Prepared and served alcoholic and non-alcoholic beverages following RSA guidelines
-Provided friendly customer service and handled inquiries professionally
-Prepared and served food and beverages efficiently
Hall Staff Member
Oriental Spoon
Melbourne
06.2024 - 10.2024
- Greeted and seated customers, providing a welcoming dining experience
-Processed payments and handled cash/card transactions using POS systems
-Worked collaboratively with kitchen and bar staff to ensure smooth service
All Rounder
CINE DE CHEF
Busan
08.2023 - 04.2024
-Operated espresso machines, grinders, and other coffee equipment with efficiency
-Handled food preparation, including sandwiches, pastries, and other café items
-Worked efficiently in both dine-in and takeaway service settings
Education
Bachelor - Political Diplomacy
DongA University
Busan02.2023
Skills
- Beverage preparation
- Food handling
- Customer service
- Food safety
- Team collaboration
- Communication skills
- Time management
- Attention to detail
- Problem solving
- POS system operation
- Flexible work hours
Certification
RSA
Timeline
Retail Assistant
Adelaide Oval
03.2025 - Current
Hall Staff Member
Oriental Spoon
06.2024 - 10.2024
All Rounder
CINE DE CHEF
08.2023 - 04.2024
Bachelor - Political Diplomacy
DongA University