
Strategic Account Manager with 7+ years of experience at Samsung
Electronics, leading account-level engagements in highly complex and
demanding semiconductor business environments involving global
partners and customers.
Served as the primary escalation owner within Samsung, driving
governance-based decision making and cross-functional coordination
across engineering, operations, supply chain, and executive
stakeholders to protect business continuity and long-term partnership
stability.
Revenue forecasting
(Making Funnel Chart/Wave Chart as Samsung's forecasting tool)
Market analysis (Using SalesForce Tool)
Sales strategy
Customer engagement
Brand loyalty
Cross-functional collaboration
Customer satisfaction
Sales growth