HEYNE SONG
Cash Operations - Transaction Processing Analyst
Seoul
Summary
Results-driven Cash Transaction Processing Analyst with a proven track record at Citibank Korea Inc. Skilled in streamlining operations and mitigating financial risk through data-driven analysis. Proficient in Microsoft Excel and multitasking, consistently delivering accurate, timely reports while strengthening client relationships, ensuring regulatory compliance, and proactively preventing fraud.
Overview
3
3
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Cash Transaction Processing Analyst
Citibank Korea Inc.
10.2023 - Current
- Transferred funds from 436 corporate client accounts each business morning without error by monitoring transactions in real-time.
- Delivered 55 PI and TI transaction reports on time to key GCG clients, including IBM, Brown-Forman, and SABIC.
- Improved operational efficiency by closing accounts in coordination with corporate clients.
- Collaborated with Sweeping team members to resolve complex transaction issues promptly and accurately.
- Implemented Delta Screening to streamline data collection and analysis, achieving a 62% reduction in financial risk.
Banker
Bank of China Seoul Branch
11.2021 - 11.2022
- Monitored account activity and detected suspicious transactions, delivering FX, STR, and VP reports to proactively prevent fraud.
- Executed SWIFT transactions, currency exchanges, stop payments, and account transfers punctually while maintaining full regulatory compliance.
- Coordinated with external banking institutions to ensure seamless interbank transactions and high customer satisfaction.
- Strengthened client relationships by providing attentive service and resolving inquiries promptly and professionally.
Education
Bachelor of Arts - Chinese Language And Literature
Seoul Womens University
Seoul 04.2001 -
Exchange Student Program - Chinese Language And Literature
Tsinghua University
Beijing, China 04.2001 -
Skills
Multitasking
Time management
Teamwork and collaboration
Effective communication
Reporting skills
Microsoft Excel
Certification
Certified Investment Manager (CIM)
Timeline
Cash Transaction Processing Analyst
Citibank Korea Inc.
10.2023 - Current
Certified Investment Manager (CIM)
02-2023
HSK Level 6
01-2023
Banker
Bank of China Seoul Branch
11.2021 - 11.2022
Bachelor of Arts - Chinese Language And Literature
Seoul Womens University
04.2001 -
Exchange Student Program - Chinese Language And Literature
Tsinghua University
04.2001 -
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