Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hoejeong Jeong

Busan

Summary

Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.

Overview

10
10
years of professional experience

Work History

Supervisor

Starbucks Western Road
06.2018 - 11.2019
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.

Supervisor

Starbucks Coffee Korea
03.2014 - 10.2017
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.

Sales Associate

Hanil-Fuji Korea
04.2021 - Current
  • Developed relationships with clients and potential clients to improve business growth.
  • Resolved issues escalated by [Type] departments to satisfy customers and increase confidence in [Product or Service].

Education

English

Kings Language School
Brighton, England
04.2018

Ethics Education

Kyungsung University
Busan, South Korea
02.2016

Skills

  • Team Oversight
  • Emergency Response
  • Customer Service
  • Issue Resolution
  • Relationship Management

Languages

Korean
Native language
English
Proficient
C2

Timeline

Sales Associate

Hanil-Fuji Korea
04.2021 - Current

Supervisor

Starbucks Western Road
06.2018 - 11.2019

Supervisor

Starbucks Coffee Korea
03.2014 - 10.2017

English

Kings Language School

Ethics Education

Kyungsung University

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Hoejeong Jeong