HOGYUN LEE
Customer Service
Bupyeong
Summary
Dynamic customer service professional with a proven track record at © Innowaveglobal, adept at resolving complex issues and fostering client relationships. Known for a friendly, positive attitude and strong communication skills, I excel in both teamwork and independent settings, ensuring customer satisfaction through effective problem-solving and collaboration.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
13
13
years of post-secondary education
2
2
Languages
Work History
Customer Service, Product Repair
© Innowaveglobal
Gunpo, Gyeonggi-do
09.2023 - 06.2024
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Manager of Customer Service
Sinyoungsm
Seoul, Seoul
10.2020 - 03.2023
- Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
- Facilitated clear communication between departments, ensuring seamless resolution of customer concerns in a timely manner.
Card-related Payment Consultation
KS Korea Employment Information
Daejeon, Daejeon
01.2020 - 03.2020
- Provided exceptional customer service, addressing concerns professionally and empathetically.
- Excellent communication skills, both verbal and written.
Food Service Worker
Bong's Kitchen
10.2019 - 01.2020
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
Education
Complition - Business Administration
Hanbat National University
Daejeon 03.2015 - Current
High School Diploma -
Cheonan Oseong High School
Cheonan, South Korea 03.2012 - 02.2015
Skills
Friendly, positive attitude
Teamwork and collaboration
Computer skills(basic)
Customer service
Timeline
Customer Service, Product Repair
© Innowaveglobal
09.2023 - 06.2024
Manager of Customer Service
Sinyoungsm
10.2020 - 03.2023
Card-related Payment Consultation
KS Korea Employment Information
01.2020 - 03.2020
Food Service Worker
Bong's Kitchen
10.2019 - 01.2020
Complition - Business Administration
Hanbat National University
03.2015 - Current
High School Diploma -
Cheonan Oseong High School
03.2012 - 02.2015
Similar Profiles
Yuda SanjayaYuda Sanjaya
Kitchen Prep Cook at © Big Boy Japan IncKitchen Prep Cook at © Big Boy Japan Inc
Jason HutchingsJason Hutchings
Head Instructor at CDI BucheonHead Instructor at CDI Bucheon
JUAN ALARCONJUAN ALARCON
Cell Phone Repair Technician, Customer Service at Kalyn Repair SFCell Phone Repair Technician, Customer Service at Kalyn Repair SF
Andrew BlackAndrew Black
Customer Service / Sales Associate / Device Repair at Batteries Plus BulbsCustomer Service / Sales Associate / Device Repair at Batteries Plus Bulbs