Results-oriented professional with strong business background. Skilled in overseeing financial, operational, marketing and customer service areas. Proven abilities in launching and growing successful businesses.
Overview
3
3
years of professional experience
1
1
Certification
2
2
Languages
Work History
Retail Sales Company Owner
Incellderm
05.2022 - Current
Motivated employees to consistently improve performance through company-wide incentive plans.
Reduced overhead costs by identifying inefficiencies in operational processes, reorganizing teams when necessary for better outcomes.
Monitored and assessed industry trends, competitors and customer feedback to make informed decisions.
Developed long-term relationships with key clients, vendors and service providers.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Increased store revenue by consistently meeting and exceeding sales targets through effective upselling techniques.
Resolved customer complaints with professionalism and empathy, ensuring timely resolutions that upheld brand reputation.