Summary
Overview
Work History
Education
Skills
Interests
Timeline
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HoYoung Kim

Administrator

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

1
1
year of professional experience
3
3
Languages

Work History

Customer Service Representative

Siemens Healthineers
03.2022 - 08.2023
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Developed strong communication and organizational skills through working on group projects.
  • Updated account information to maintain customer records.
  • Cross-trained and backed up other customer service managers.

Education

Bachelor of Arts - Chinese Language

Hannam University
Daejeon, South Korea
04.2001 -

Skills

Customer Service

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Interests

Culture Exchange

K-POP

Room Escape Game

Timeline

Customer Service Representative

Siemens Healthineers
03.2022 - 08.2023

Bachelor of Arts - Chinese Language

Hannam University
04.2001 -
HoYoung KimAdministrator