Experienced with managing local operations and leading community initiatives. Utilizes strategic planning and team leadership to enhance service delivery. Track record of fostering community engagement and achieving operational goals.
Enthusiastic tour guide with passion for cultivating unforgettable travel experiences. Excellent historical knowledge of South Korea with excellent organizational and public speaking skills. Skilled storyteller favored by guests for talent to weave stories and history of sites and venues into entertaining monologue.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
5
5
Certifications
3
3
Languages
Work History
Ami local
DANIM GROUP
03.2024 - 12.2024
Based in Seoul, visiting landmarks such as Gyeongbokgung, Bukchon Hanok Village, Changdeokgung, National Museum, DDP and so on
Built personal relationships with guests to promote positive experiences.
Led tours in french, broadening audience reach and inclusivity of tour offerings.
Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
Developed new tour routes to highlight lesser-known attractions, expanding company's offerings and attracting niche markets for authentic experiences
Ground Operator
Intrepid Travel
09.2023 - 12.2024
Mainly, giving hospitality to the guests (welcome, farewell)
In the office, checking the changement of the reservations
Handle the complains
Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
Reduced waste and increased recycling, contributing to more sustainable production practices.
Educated the Intrepid policy such as Responsable tour
Tour Guide
EASYGO Travel
France
01.2023 - 07.2023
Using private car maximum 7 pax Starting point Paris, visiting Étretat, Honfleur, and Mt St Michel
Help giving good memories, taking photos, explaining french histories
Built personal relationships with guests to promote positive experiences.
Received numerous positive reviews from clients, reflecting strong communication skills and in-depth knowledge of tour subjects.
Tour Guide
Indigo travel
France
09.2022 - 01.2023
Using a bus maximum 50 pax Koreans
Visiting Étretat, Honfleur et Mt St Michel
Explications for the abbay
Built personal relationships with guests to promote positive experiences.
Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
Ensured safety and comfort for all participants, promptly addressing any concerns or emergencies that arose.
Education
Degree - 불어불문 Litterature And Language of French
공주대학교
Gongju, South Korea
03.2019 - 02.2025
관광영어통역 - Tourism Management And English Translation
Senior Data Scientist/Algo Solution PIC at Daraz Group (Alibaba Group - Alibaba International Digital Commerce Group)Senior Data Scientist/Algo Solution PIC at Daraz Group (Alibaba Group - Alibaba International Digital Commerce Group)
Lead Fellow at Centers for Medicare and Medicaid Services (CMS), Office of Group Director Quality Improvement & Innovation Group, Center for Clinical Standards & QualityLead Fellow at Centers for Medicare and Medicaid Services (CMS), Office of Group Director Quality Improvement & Innovation Group, Center for Clinical Standards & Quality