Udacity Korea Partner: Business Analyst April 2023 - Present
[Product Management, Google Analytics, Excel, Power BI, Dashboard]
- Lead analyst reporting directly to the CEO to implement strategies and refine business processes
- Conducted comprehensive business process analysis to identify optimization opportunities and propose strategic solutions
- Utilized data analysis to extract insights, trends, and patterns, facilitating informed decision-making and strategic planning
- Led marketing and strategic initiatives to drive business growth and market expansion
Magpie: Sales & Marketing Manager April 2022 - April 2023
[Google Analytics G4, Google Ads, Pixel, Excel, Amazon, SEO, Dashboard]
- Developed and Implemented annual sales and marketing KPI's strategy
- Launched and created advertising strategy for US website for company generating 15% increase in monthly sales.
- Conceptualized and managed kickstarter campaigns generating over $50,000.
- Analyzed Amazon data monthly to reduce CPA expenses by 25% and increase sales by 35%
- Created and monitored PPC campaigns with Facebook to generating ROAS of 250% across multiple products
- Multiple A/B testing to improve marketing content and CTR leading to higher conversions.
- Implemented online customer service protocols to promote positive and consistent brand awareness
Archer: Finance Data Analyst June 2021 - December 2021 (Contract)
[Excel, SQL, ETL, Dashboards, Quickbooks]
- Extracted, cleaned, and synthesized actionable insights from data using SQL, Quickbooks, and Excel.
- Generated KPI tracking reports and implemented performance monitoring systems.
- Achieved a 35% reduction in interest payments for liens within 2 months through data-driven analysis.
- Designed and delivered scalable data solutions through intuitive dashboarding techniques.
- Enhanced existing data analysis protocols, resulting in reduced errors in data submission.
- Collaborated with international teams to solve complex problems and drive strategic initiatives.
Arizona Gaming Board: Junior Product Analyst March-May 2021(Intern)
[Python, Excel, PPTX]
- Data wrangling and preprocessing data to prepare for analytical
analysis
- Identify sales trends and forecasting to identify key products
- Creating reports and data visualization to share insights
- Reduced cost on digital marketing
- Understand demographics and behaviors of customers
Corporate Educator March 2017 - February 2021
[Corporate trainer, Recruiter, Curriculum Developer, Educator]
- Trained over 500+ working professionals yearly
- Collaborate with subject matter experts and other stakeholders to ensure training content is current and comprehensive.
- Customize training programs to meet the unique needs of different departments and employee groups.
- Design and implement training materials, including presentations, manuals, and online resources.
Sogang University Teacher March 2014 - March 2017
[Recruiter, Curriculum Developer, Educator]
- Head foreign teacher managing 10 teachers
- Designed interview strategy and training guides for new teachers
- Created and developed curriculums