Hwichoon Park
Sales & Marketing
Seongbuk-gu,Seoul
Summary
Experienced part time jobs with over 5 years of experience in Sales and Customer Service. Great reputation for resolving problems and improving customer satisfaction. Also, an Organized Team Leader with exceptional ability to build positive rapport, inspire trust and guide teams toward achievement of organizational goals.
Overview
2
2
Certifications
16
16
years of post-secondary education
5
5
years of professional experience
Work History
Team Leader, Event Service
Party Providers
Seoul, Korea
03.2020 - Current
- Built strong relationships with customers through positive attitude and attentive response.
- Submitted sponsorship proposal to companies.
- Led weekly meeting to build up cooperation
- Led team of 20 members while planning exceptional events.
Restaurant Coach
T.G.I Fridays
Seongnam, Gyeonggi-do, Korea
06.2017 - 01.2018
- Worked closely with mangers to maintain optimum levels of communication to effectively and efficiently complete projects.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Identified issues, analyzed information and provided solutions to problems.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Student Council President
KUDCS
Sejong, Korea
01.2016 - 12.2016
- Achieved under-budget and on-time project management to adhere to project goals.
- Searched for proper facilities that can accommodate more than 80 students every events.
- Abolished low-participated event and advanced a new scheme in order to improve students' convenience.
- Built up a cooperative atmosphere among council members by communication and task assignment.
Sales Clerk
Mom's touch
Sejong, Korea
02.2015 - 03.2016
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Kept front check out area clean and organized for efficient service.
- Checked for outdated and overripe grocery items and removed from inventory.
- Processed payments and returns with accuracy and efficiency.
- Offered every customer exceptional service and learned regular customers' preferences.
- Maintained current knowledge of menu items, ingredients and special order products for sale in bakery.
Student Council Vice President
KUDCS
Sejong, Korea
01.2015 - 12.2015
- Achieved under-budget and on-time project management to adhere to project goals.
- Made a project proposal for annual events by setting up budget.
Education
High School Diploma -
Gimcheon High School
Gimcheon, Gyeongsangbukdo, Korea 03.2011 - 02.2014
Bachelor of Arts - Chinese Studies
Korea University
Sejong, Korea 03.2014 - 02.2021
Bachelor of Arts - International Studies
Korea University
Seoul, Korea 05.2015 - 02.2021
Skills
Team leadership and coaching
Customer service
Customer Relations
Interpersonal communication skills
Complaint resolution
Negotiation
Teamwork
Conflict resolution
Certification
Trade English 1st level
Timeline
Team Leader, Event Service
Party Providers
03.2020 - Current
Restaurant Coach
T.G.I Fridays
06.2017 - 01.2018
Student Council President
KUDCS
01.2016 - 12.2016
Bachelor of Arts - International Studies
Korea University
05.2015 - 02.2021
Sales Clerk
Mom's touch
02.2015 - 03.2016
Student Council Vice President
KUDCS
01.2015 - 12.2015
Bachelor of Arts - Chinese Studies
Korea University
03.2014 - 02.2021
High School Diploma -
Gimcheon High School
03.2011 - 02.2014