HWIYUN JEONG
Seoul
Summary
Skilled multitasker with strong work ethic and good teamwork and problem-solving skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and flexible mindset.
Overview
7
7
years of professional experience
Work History
Brand Marketing Intern
Bayer Korea
01.2023 - 06.2023
- Worked collaboratively with cross-functional teams to maintain consistent branding across various platforms and touchpoints.
- Handled inbound calls efficiently and demonstrated effective problem-solving skills.
- Propose system enhancements to minimize waiting times and reduce consumer dissatisfaction by 90%.
Broadcast Journalist Intern
SBS
01.2022 - 06.2022
- Supported senior journalists by providing comprehensive background information, thereby contributing to accurate reporting.
- Responded to calls and emails to receive tips from citizens.
Ground Staff
Korean Air
01.2018 - 03.2020
- Increased customer satisfaction by efficiently managing the check-in and boarding processes while working with the first-class team.
- Addressed escalated customer concerns professionally, leading to heightened loyalty from satisfied clients.
Cashier
Artbox
07.2016 - 12.2016
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Arts - Media And Communication
Sookmyung Women's University
Seoul, South Korea02.2024
Associate of Arts - Airline Service Management
Inha Technical College
Incheon, South Korea02.2018
High School Diploma -
Hoseo High School
Dangjin, South Korea02.2015
Skills
- Multitasking Proficiency
- Corporate Communications
- Customer Service
- Airline industry knowledge
Timeline
Brand Marketing Intern
Bayer Korea
01.2023 - 06.2023
Broadcast Journalist Intern
SBS
01.2022 - 06.2022
Ground Staff
Korean Air
01.2018 - 03.2020
Cashier
Artbox
07.2016 - 12.2016
Bachelor of Arts - Media And Communication
Sookmyung Women's University
Associate of Arts - Airline Service Management
Inha Technical College
High School Diploma -
Hoseo High School
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