Hyein Yoo
Lucerne
Summary
Committed hospitality BHMS graduate with overseas work experience in 4- and 5-star hotels. Experienced with the operation of F&B, financial close, and POS/reservation systems, having proven ability to independently operate a fine dining restaurant. Notable for being flexible, reliable, and having a good attitude. Anticipating a career in luxury hotel management, with long-term objectives to establish and operate my own hotel.
Overview
4
4
years of professional experience
Work History
Fine Dining intern
Five Hotels and Resorts
Zurich
02.2025 - 08.2025
- Operated the hotel's only fine dining restaurant independently on several shifts.
- Responsible for guest service, order coordination, and wine & menu presentation.
- Conducted daily financial closing in the absence of the manager with accuracy and accountability.
- Helped train new interns and staff members, facilitating smooth team integration.
Food & Beverage intern
Five Hotels and Resorts
Zurich
01.2024 - 06.2025
- Assisted in luxury dining service, banquet operations, and guest engagement.
- Gained hands-on experience in event coordination and VIP service standards.
- Room service experience
Hospitality intern
Hotel Adula
Flims
12.2021 - 05.2022
- Supported daily operations like budgeting, stock control, and customer service.
- Gained valuable business management skills and entrepreneurial sensitivity
Education
Bachelor of Arts - Hospitality
Business Hotel And Management School
Lucerne, SwitzerlandSkills
- Customer service
- Event coordination
- Financial closing
- Team training
- Wine presentation
- Menu planning
- Guest engagement
- Stock control
Languages
Korean
First Language
English
Proficient (C2)
C2
German
Upper Intermediate (B2)
B2
References
References available upon request.
Timeline
Fine Dining intern
Five Hotels and Resorts
02.2025 - 08.2025
Food & Beverage intern
Five Hotels and Resorts
01.2024 - 06.2025
Hospitality intern
Hotel Adula
12.2021 - 05.2022
Bachelor of Arts - Hospitality
Business Hotel And Management School
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