Hyejung Kim
Murdoch Village
Summary
Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cafe Barista
Sushia Murdoch
02.2024 - 06.2024
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Controlled line and crowd with quick, efficient service.
- Used POS system to enter orders and process payments accurately.
Cafe Barista
Techforce
12.2022 - 01.2024
- Contributed to a positive work environment by maintaining open communication and fostering teamwork among staff members.
- Promoted a welcoming atmosphere by greeting each guest warmly upon arrival while anticipating their needs throughout their visit.
- Demonstrated excellent multitasking abilities by simultaneously managing drink preparation, order-taking, and cash register duties.
- Maintained a clean and organized workspace, ensuring high standards of hygiene and safety for both staff and customers.
Hotel Front Desk Clerk
JW Marriott Hotel
07.2017 - 07.2021
- Updated guest records with pertinent information to provide personalized service during their stay.
- Completed late check-ins and directed guests to rooms and facilities.
- Provided exceptional customer service through active listening and empathetic communication, resulting in increased guest satisfaction ratings.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Education
Bachelor of Science - Nursing
Murdoch Unversity
Perth02.2027
Diploma - Hotel Management
In-ha University
Korea02.2017
Skills
- Reliability and punctuality
- Espresso preparation
- Workplace Safety
- Cleanliness Maintenance
- Order Taking
- Friendly and outgoing
- Team Player
- Cash Handling
- POS Systems
Certification
- Manual Drivers License
- RSA
- White card
- Working at heights Certificate
- Confined space Certificate
- First Aid Certificate
- Forklift License
- Electric Work Platform (EWP) License
Languages
Korean
Proficient
C2
English
Proficient
C2
Timeline
Cafe Barista
Sushia Murdoch
02.2024 - 06.2024
Cafe Barista
Techforce
12.2022 - 01.2024
Hotel Front Desk Clerk
JW Marriott Hotel
07.2017 - 07.2021
Bachelor of Science - Nursing
Murdoch Unversity
Diploma - Hotel Management
In-ha University
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