Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Awards
Timeline
Generic
Hyejung Yun

Hyejung Yun

Store Manager

Summary

Experienced in business management, HRM (recruiting, HR development), and VMD. Diverse skill set with background as a retail manager and online fashion MD. Multi-functional experience in various aspects of the industry.

Strong communicator and relationship builder. Skilled at creating positive work environments.

  • Strengths: Woo(proactive connection),Individualization, Communication, strategic thinking, and Maximizer.

Overview

8
8
years of professional experience
5
5
years of post-secondary education
2
2
Certifications

Work History

lululemon Store Manager

lululemon
9 2023 - Current
  • Manage people development and store business
  • Improve Guest experience and brand awareness in inclusive relationship.
  • Plan and execute annual planning for store strategy, budget and labour
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Recruiting TA team to manage new-hires and enroll store team to make effective hiring timeline.

Assistant Store Manager

lululemon
02.2022 - 08.2023
  • Analyzed the business and guest trend and set the plan to drive business
  • Supported learning and engaging experience for team members and guests.
  • Facilitated the leadership training to develop and support their performance.
  • Analyzed customer feedback and implemented strategies to improve customer experience.
  • Managed sell-through by monitoring product levels, ensuring accuracy of inventory counts and coordinating product deliveries with VMD strategy.
  • Led new store opening by scheduling and training team members
  • Led new store VMD

Key Leader

lululemon
03.2021 - 02.2022
  • Lead guest experience and daily store business to hit the plan.
  • VM lead to set the strategic plan to reflect guest trends.
  • Developed educator’s performance on floor and support their development.
  • Facilitated change management initiatives within the organization while minimizing disruption to daily operations.
  • Acting ASM to lead product pillar to enroll the new campaign plan.
  • NSO VM SOS to train newlus and lead the visual merchandising.

Merchandiser

ClosetShare
09.2020 - 02.2021
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Verified products appeared at correct locations in proper quantities.
  • Initiated partnership opportunities with complementary brands, expanding product offerings and driving incremental sales growth.


Assistant Manager

Abercrombie & Fitch Co.
07.2018 - 03.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.

Online Intern Editor

The Korea Herald
02.2017 - 07.2017
  • - Analyzed customer's reactions and collected the data - Created contents and monitored media channel - Assisted channel development for new media and strategy by searching and analyzing user's character - Handled the customer's complain through the telephone and e-mail

Education

학사 - 영어영문학과

국민대학교
03.2013 - 05.2018

Skills

    Team Development

    Employee Training

    Customer Service Management

    Premiere

    Microsoft Office

    Photoshop

Certification

텔레마케팅 관리사

Languages

English (Full Professional)
Proficient
C2

Awards

  • Durex Viral Video Award
  • 2015 National Humanities Forum

Timeline

Assistant Store Manager

lululemon
02.2022 - 08.2023

Key Leader

lululemon
03.2021 - 02.2022

Merchandiser

ClosetShare
09.2020 - 02.2021

Assistant Manager

Abercrombie & Fitch Co.
07.2018 - 03.2020

Online Intern Editor

The Korea Herald
02.2017 - 07.2017

학사 - 영어영문학과

국민대학교
03.2013 - 05.2018

lululemon Store Manager

lululemon
9 2023 - Current

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Hyejung YunStore Manager