Summary
Overview
Work History
Education
Skills
Personal Information
Skills And Certificates
Zoom ID
Timeline
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Hyeonjeong Kim

Hyeonjeong Kim

Dalseo-gu

Summary

Solid understanding of business administration concepts with hands-on experience in supporting smooth office operations. Proficient in managing customer-related tasks, maintaining organized records, and using communication tools to enhance service quality. Recognizes the importance of customer satisfaction in achieving business goals and approaches tasks with reliability, attention to detail, and a service-oriented mindset. Quick to adapt in dynamic environments and committed to continuous improvement through teamwork and proactive problem-solving.

Overview

3
3
years of professional experience
5
5
years of post-secondary education
1
1
Language

Work History

Director of Promotion and Operations for the College Student Council

Dankook University
03.2022 - 12.2022
  • Spearheaded the promotional efforts for the university's orientation event, utilizing a creative 'Squid Game' theme - the event successfully increased student participation from approximately 120 to around 200 participants.
  • Designed an engaging Squid Game-themed orientation event, which was voted as the most enjoyable by attendees
  • Managed social media accounts for the College of Business and Economics, enhancing student engagement through Instagram and YouTube content
  • Organized a collaborative event with external vendors for the Spring Festival, providing meal packages that became the most popular attraction of the event
  • Contributed to enhancing the overall campus life for students by focusing on both event management and broader accessibility issues -Reached out directly to students with disabilities to identify challenges they faced in daily campus life, specifically addressing issues related to wheelchair accessibility. connected students with the university's disability support center to resolve mobility concerns and improve their campus experience.

Capstone Design Project

Dankook University
09.2022 - 12.2022
  • Identified key issue with initial marketing efforts for the campus café, realizing that a clear target audience was not defined. - Many students were unaware of the café’s existence, so I shifted focus to raise awareness across the entire student.
  • Proposed targeted promotions aimed at specific groups, including school book clubs and reading discussion groups, highlighting the café’s quiet space for meetings and reading. This strategy led to increased foot traffic to the café over time.

Outback Steak house
04.2022 - 12.2024
  • Achieved top-tier sales performance in upselling promotional items
  • Proposed a team-based incentive program that rewarded the highest-performing group with gift cards, increasing weekend premium steak sales by 10 units
  • Developed excellent interpersonal and persuasive communication skills to enhance customer experience and boost sales

Education

BBA - Business Administration

Dankook University
Yoogin
05.2021 - 02.2025

Exchange Student - undefined

California State University
08.2024 - 05.2025

Skills

  • MS Word - Advanced
  • Excel - Advanced
  • PowerPoint - Advanced
  • Teamwork and collaboration
  • Quick learner
  • problem-solving
  • Friendly, positive attitude

Personal Information

  • Citizenship: Republic of Korea
  • Date of Birth: 01/10/02

Skills And Certificates

Native, Beginner, Advanced, Advanced, Advanced, TOEFL 69, Driver’s License (Republic of Korea)

Zoom ID

guhj23@naver.com

Timeline

Exchange Student - undefined

California State University
08.2024 - 05.2025

Capstone Design Project

Dankook University
09.2022 - 12.2022

Outback Steak house
04.2022 - 12.2024

Director of Promotion and Operations for the College Student Council

Dankook University
03.2022 - 12.2022

BBA - Business Administration

Dankook University
05.2021 - 02.2025

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Hyeonjeong Kim