Hye Rang Choi
TDCX
23
years of professional experience
Goal-oriented manager with distinguished experience in tech, electronics and aviation. Expert in increasing productivity and customer satisfaction while driving revenue and sales.
Work History
Account Manager for Meta
5 Months- Contact new and existing clients via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal
- Deliver comprehensive digital marketing solutions to over 500 SMBs quarterly, specialising in e-commerce, professional services sectors and education for Korea market, crafting tailored marketing strategies on Meta platform(Facebook and Instagram)
- Onboard the clients to the Facebook Marketing Expert programme, follow up and drive revenue growth budget ranging from 2,000 to 100,000 USD per month
- Investigate and resolve issues that are reported on META products, such as requests for account supports
- KPI high performer
Specialist In Real Estate auction
7 Years 4 Months- Consult prior to the real estate auction, conduct thorough due diligence on the property's history and analyse
- Evaluate properties for the auction
- Work diligently to ensure all tasks are done in a timely accurate manner
- Highly knowledgeable in real estate law, civil law, public law, taxation law, disclosure law, providing excellent customer service and advising client on legal matters
Licensed Real Estate Agent
8 Months- Mediate between sellers/landlords and buyers/tenants regarding property prices and closing
- Led the negotiation process between buyer and sellers
- Communicate with sellers, buyers, landlords and tenants
- Advertise commercial and private properties to clients, managing an updated list of 100+properties for sale and rent, promote properties both online and verbally
- Advise clients on market conditions and prices
Flight Attendant In Business/First Class
3 Years 9 Months- Deliver World 5-star airline service both business and first class
- Presentation and delivery of food and beverage in a professional and timely manner
- Look after cockpit crew in flight as a senior crew member, provided meals and beverages for pilots
- Dealing with complaints, receiving suggestions and feedback
- Safety, security and emergency procedures(SEP) on various type of aircrafts
- Aviation health including CPR, medication, first aid
- A strong team work and communication skill needed working as a team with over 130 nationalities crew
Customer Service Instructor
1 Year 9 Months- Conduct on-site training for new product launches and refreshers for the staff internally and salesmen
- Train sales professionals about sales points, how to solve problems when customer complaints
- Specialise at A/C and Air Purifier.
Executive Secretary
1 Year 11 Months- Provide full secretarial service
- Scheduling travel arrangements, client and staff meeting
- Greeting clients and guests
- Answer phone calls and make reports
- Arrange appointments and documents
Education
Bachelor Of Liberal Arts - Economics
Skills
Contract Negotiation
Market forecasting
Sales Development
Customer Service
Personal Information
Nationality: South Korean
Languages
Korean
C2
Bilingual or Proficient
English
C2
Bilingual or Proficient
Timeline
Account Manager for Meta
TDCX
11.2023 - 04.2024Read More
Licensed Real Estate Agent
Jeongsung Real Estate Agency
12.2022 - 08.2023Read More
Specialist In Real Estate auction
Freelancer
08.2016 - 12.2023Read More
Flight Attendant In Business/First Class
Qatar Airways
10.2012 - 07.2016Read More
Customer Service Instructor
Samsung Electronics
12.2002 - 09.2004Read More
Executive Secretary
HL Mando
01.2001 - 12.2002Read More
Korea National Open University
Bachelor Of Liberal Arts from Economics
Read More