Hye Rang Choi
Summary
Goal-oriented manager with distinguished experience in tech, electronics and aviation. Expert in increasing productivity and customer satisfaction while driving revenue and sales.
Overview
23
23
years of professional experience
Work History
Account Manager for Meta
TDCX
11.2023 - 04.2024
- Contact new and existing clients via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal
- Deliver comprehensive digital marketing solutions to over 500 SMBs quarterly, specialising in e-commerce, professional services sectors and education for Korea market, crafting tailored marketing strategies on Meta platform(Facebook and Instagram)
- Onboard the clients to the Facebook Marketing Expert programme, follow up and drive revenue growth budget ranging from 2,000 to 100,000 USD per month
- Investigate and resolve issues that are reported on META products, such as requests for account supports
- KPI high performer
Specialist In Real Estate auction
Freelancer
08.2016 - 12.2023
- Consult prior to the real estate auction, conduct thorough due diligence on the property's history and analyse
- Evaluate properties for the auction
- Work diligently to ensure all tasks are done in a timely accurate manner
- Highly knowledgeable in real estate law, civil law, public law, taxation law, disclosure law, providing excellent customer service and advising client on legal matters
Licensed Real Estate Agent
Jeongsung Real Estate Agency
12.2022 - 08.2023
- Mediate between sellers/landlords and buyers/tenants regarding property prices and closing
- Led the negotiation process between buyer and sellers
- Communicate with sellers, buyers, landlords and tenants
- Advertise commercial and private properties to clients, managing an updated list of 100+properties for sale and rent, promote properties both online and verbally
- Advise clients on market conditions and prices
Flight Attendant In Business/First Class
Qatar Airways
10.2012 - 07.2016
- Deliver World 5-star airline service both business and first class
- Presentation and delivery of food and beverage in a professional and timely manner
- Look after cockpit crew in flight as a senior crew member, provided meals and beverages for pilots
- Dealing with complaints, receiving suggestions and feedback
- Safety, security and emergency procedures(SEP) on various type of aircrafts
- Aviation health including CPR, medication, first aid
- A strong team work and communication skill needed working as a team with over 130 nationalities crew
Customer Service Instructor
Samsung Electronics
12.2002 - 09.2004
- Conduct on-site training for new product launches and refreshers for the staff internally and salesmen
- Train sales professionals about sales points, how to solve problems when customer complaints
- Specialise at A/C and Air Purifier.
Executive Secretary
HL Mando
01.2001 - 12.2002
- Provide full secretarial service
- Scheduling travel arrangements, client and staff meeting
- Greeting clients and guests
- Answer phone calls and make reports
- Arrange appointments and documents
Education
Bachelor Of Liberal Arts - Economics
Korea National Open University
Seoul, Korea02.2013
Skills
- Contract Negotiation
- Market forecasting
- Sales Development
- Customer Service
Personal Information
Nationality: South Korean
Languages
Korean
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Account Manager for Meta
TDCX
11.2023 - 04.2024
Licensed Real Estate Agent
Jeongsung Real Estate Agency
12.2022 - 08.2023
Specialist In Real Estate auction
Freelancer
08.2016 - 12.2023
Flight Attendant In Business/First Class
Qatar Airways
10.2012 - 07.2016
Customer Service Instructor
Samsung Electronics
12.2002 - 09.2004
Executive Secretary
HL Mando
01.2001 - 12.2002
Bachelor Of Liberal Arts - Economics
Korea National Open University
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