Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Hyojin Kim

Hyojin Kim

Gyeonggi-do

Summary

Developed skills in fast-paced customer service environment, including effective communication and problem-solving abilities. Seeking to transition these skills into new field where they can be applied to achieve positive outcomes. Focused on leveraging customer service experience to provide value in different professional setting.

Overview

7
7
years of professional experience

Work History

Visual Graphic Designer

Amoeba Culture
03.2024 - 05.2025
  • Mainly worked for artists to understand their needs in music entertainment and deliver what they want to tell to people.
  • Worked closely with many staffs who worked for each project, kept communicating to progress a more success project.
  • Created custom illustrations for use in print and digital campaigns, enhancing visual storytelling capabilities.
  • Collaborated with marketing teams to achieve for an goal, to develop engaging social media graphics, resulting in higher user engagement.

Sales Advisor

H&M Group (ARKET)
06.2021 - 06.2022
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
  • Increased sales by establishing rapport with customers and identifying their needs.
  • Listened to customer details and offered matching solutions to meet wide range of requirements.
  • Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.

Retail Consultant

Aesop UK
10.2019 - 03.2020
  • Strengthened team collaboration through effective communication and active participation in staff meetings.
  • Provided exceptional customer service, resolving complaints quickly and professionally to maintain brand reputation.
  • Focused on achieving daily, weekly, and monthly sales goals in order to contribute to the overall success of the organization.

Waitress

Hozi London
07.2018 - 03.2020
  • Managed table turnover rate effectively allowing for more guests served per shift.
  • Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
  • Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
  • Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
  • Enhanced customer satisfaction by efficiently managing waitstaff schedules and ensuring optimal coverage during peak hours.

Education

Bachelor of Arts - Graphic Communication Design

Central Saint Martins, UAL
London, UK
07-2022

Skills

  • Sales experience
  • Team collaboration
  • Customer service experience
  • Greeting guests
  • Attention to detail
  • Brand awareness

Languages

English
Advanced (C1)
Korean
Bilingual or Proficient (C2)

Timeline

Visual Graphic Designer

Amoeba Culture
03.2024 - 05.2025

Sales Advisor

H&M Group (ARKET)
06.2021 - 06.2022

Retail Consultant

Aesop UK
10.2019 - 03.2020

Waitress

Hozi London
07.2018 - 03.2020

Bachelor of Arts - Graphic Communication Design

Central Saint Martins, UAL
Hyojin Kim