Hyo Ri Kim
Summary
Career Objective
Experienced food and beverage professional with a strong background in providing exceptional customer service to diverse and international clientele. Skilled in multitasking, team collaboration, and creating friendly environments. Seeking to leverage communication skills and cultural sensitivity as a Cabin Crew member with Emirates.
Overview
1
1
year of professional experience
Work History
Food and Beverage Server
Oneul Wine
07.2020 - 08.2021
- Provided outstanding service to guests, ensuring a memorable and enjoyable experience by offering personalized wine recommendations and accommodating special requests.
- Interacted with a diverse clientele, including international guests, utilizing excellent verbal communication skills to clearly convey menu options and address inquiries.
Food and Beverage Server
Everland
03.2021 - 08.2021
- Delivered exceptional service to a diverse clientele in a high-volume, fast-paced environment, ensuring guest satisfaction and positive dining experiences.
- Worked closely with a team of servers, kitchen staff, and management to ensure smooth operations, contributing to a cooperative and efficient workplace.
- Juggled multiple tasks simultaneously, including seating guests, taking orders, serving food and beverages, and processing payments, while maintaining a calm and friendly demeanor.
Food and Beverage Server
T.G.I. Fridays
04.2020 - 04.2021
- Delivered exceptional service to a diverse clientele, including families with children, ensuring a positive and enjoyable dining experience through attentive and personalized service.
- Demonstrated patience and adaptability in catering to the needs of families, providing a welcoming and engaging atmosphere for children while ensuring parents' satisfaction.
Education
Korean Literature And Language
Ewha Womans University
Seoul, South Korea02.2025
High School Diploma -
Suwon Academy of World Languages
Suwon, South Korea 04.2001 -
Skills
Guest service
Guest satisfaction
Wine service
Team Player
Languages
Korean
Native language
English
Advanced
C1
Overseas Experience
- Philipps-University Marburg
2022.03-2022.08
Freemover Student
- Goethe University Frankfurt
2021.09-2022.02
Exchange Student
Timeline
Food and Beverage Server
Everland
03.2021 - 08.2021
Food and Beverage Server
Oneul Wine
07.2020 - 08.2021
Food and Beverage Server
T.G.I. Fridays
04.2020 - 04.2021
High School Diploma -
Suwon Academy of World Languages
04.2001 -
Korean Literature And Language
Ewha Womans University
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