Hyubwoo Lee

Motor Skin

Hwagok-ro 66-gil, Gangseo-gu, Seoul, Republic Of K, Hwagok-ro 66-gil, Gangseo-gu, Seoul, Republic Of K

01.2013 - Current

Accomplished multiple tasks within established timeframes.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
I worked in various ways to market the company in Korean. I did YouTube, Instagram, and offline marketing, and since my job was to provide services to customers, I worked in positions that required me to meet and communicate with a lot of people.
After serving in the Marine Corps for two years, I was discharged and have worked at my current company for 11 years and have achieved a lot of progress and achievements.

Summary