HYUCK KIM
Suwon
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Willing to learn and excellent communication skills. Ready to contribute to the success of the team and achieve positive results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Noche Buauk Restaurant
2022.09 - 2024.02
- Implemented cost-saving strategies, reducing waste through meticulous inventory management.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Restaurant Worker
Noche Buho Restaurant
2021.12 - 2022.08
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Resolved customer complaints professionally and efficiently, resulting in higher customer retention rates.
- Contributed to overall positive work culture by fostering collaborative relationships with coworkers across all departments.
Restaurant Manager
Kyungyangkatsu Restaurant
2020.05 - 2021.06
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Carefully selected, trained, and supervised staff.
Restaurant Manager
Chef Lee Restaurant In Lotte Department Store
2017.07 - 2018.09
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, and attending to guest needs promptly.
Bakery Worker
King Castella Bakery
2016.12 - 2017.05
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Collected payments accurately with cash, debit and credit card, using Point of Sale system to process transactions.
Education
High School Diploma -
Jangan High School
Suwon City , South Korea 2001.04 -
Skills
Passion for customer satisfaction
Complaint resolution
Adaptability and Flexibility
Reliable and Responsible
Customer Service
Collaboration and Teamwork
Supply Ordering and Management
Certification
• Driver's license
Languages
Korean
Native language
Korean
Proficient
C2
English
Elementary
A2
Software
Excel
Timeline
Restaurant Manager
Noche Buauk Restaurant
2022.09 - 2024.02
Restaurant Worker
Noche Buho Restaurant
2021.12 - 2022.08
Restaurant Manager
Kyungyangkatsu Restaurant
2020.05 - 2021.06
• Driver's license
2020-04
Restaurant Manager
Chef Lee Restaurant In Lotte Department Store
2017.07 - 2018.09
Bakery Worker
King Castella Bakery
2016.12 - 2017.05
High School Diploma -
Jangan High School
2001.04 -
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