SAP - ERP FMS
HYUN KI KIM
Retail Operation
Seoul
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Retail Operation Professional
Under Armour Korea
Seoul
06.2019 - Current
- Analyzed the weekly Under Armour performance with the KPI in order to maximize the workflow with the team and other functions
- Led RFID deployment project in Korea, and simplified RFID guideline into Korean
- Specialized in Under Armour Retail Service operation by finding gaps and build processes and manual for retail rollouts and support the improvement of customer experiences
- Collaborated working with cross functional team to drive the sales by implementing monthly promotion and aligning with team to support back data to strategic approach
- Closely interacted with Store managers and teammates to solve technical issue and operational issues that might have and to engage in conversation for me to get their needs
Instagram Community Manager
Instagram
Seoul
09.2018 - 09.2019
- Engaged with over hundreds of possible candidates and local Instagram ambassadors to share the trends and feedback on Instagram products and features
- Day to day communication with teen ambassadors via DM and face to face call to welcome the program and deliver the Instagram philosophy and guideline for program
- Captured each ambassador’s insight on current trends, fashion, and etc to prepare for upcoming offline event and possible execution within a program
- Familiarized with the tools using in Instagram (bluejeans, slack, basecamps, deputy) to occupy the efficiency with the workflows
Educator (Community Specialist)
Lululemon Korea
Seoul
09.2016 - 10.2018
- Educated walk-in customers on latest product trends by explaining core fabric and functions of women’s yoga gear leading to 40% more sales vs un-approached customers
- Built relationships with popular lifestyle influencers and yoga instructors in Seoul by visiting 20 studios and inviting over 200 influencers to share the lululemon philosophy and approach; creating lululemon’s first ambassador program in Seoul
- Launched running community (Run To You) with the intent of living in sweat life together by implementing running routes, programs, and utilizing google docs as a pipeline for guests enrollment; creating lululemon Seoul running community and engaging over 500 runners into our program
- Executed in Pyeongchang olympic ideation team as hosting global athletes and officials in Seoul by brainstorming the execution project plans and timeline with teammates leading to increasement in brand awareness and supporting athletes who competed in Pyeongchang Olympic
Shop Specialist
Kit And Ace Canada
Vancouver
12.2015 - 01.2016
- Educated walk-in customers on innovative fabric technology which could be washable by explaining the function of casual wear pieces resulting in hosting return customers in short turnover time
- Assisted walk-in customers to give the glimpse of brand’s philosophy and concept by approaching casual conversation leading to rising brand awareness
- Compiled consumer feedback from walk-in customers and reported to design lab by filling out survey for each customer leading to future alternative design on consumer’s demand
Brand Marketing Intern
Nike Korea
Seoul
06.2014 - 12.2014
- Executed the “Festival of Sports” event involving football, basketball, and running by creating trial and experience zone for people, and inviting national sports athletes to connect with young participants leading to providing a platform for young generation to perform their play
- Managed and communicated with Nike agency for “We Run Seoul” by implementing running routes, schedule, influencers and I was the contact person who made decision on call leading to hosting 30000 runners including local run crews, and influencer runners
- Accompanied the Korea representative participating in Nike Most Wanted 2014 global showcase in England to the event by planning and and providing agenda for the whole journey and translation services leading to final qualification
- Hosted and executed Global Nike Women Summit in Seoul, Korea by connecting with global Nike Athletes, influencers together and to provide them great experience with Korean traditional activities and Nike Training Session with global ambassador leading to empowering Women’s brand awareness and on-going campaign
Education
Bachelor of Arts - Asian Studies – Chinese
University of British Columbia
Vancouver, BC, Canada 09.2012 - 04.2017
Skills
Organized - Trustworthy - Responsible - Dedicated - Activeundefined
Software
Timeline
Retail Operation Professional
Under Armour Korea
06.2019 - Current
Instagram Community Manager
Instagram
09.2018 - 09.2019
Educator (Community Specialist)
Lululemon Korea
09.2016 - 10.2018
Shop Specialist
Kit And Ace Canada
12.2015 - 01.2016
Brand Marketing Intern
Nike Korea
06.2014 - 12.2014
Bachelor of Arts - Asian Studies – Chinese
University of British Columbia
09.2012 - 04.2017
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