Hyun Min Lee
Seoul
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Responsible for Coursera & Yonsei University Content Sharing Contract
Yonsei University, Innovation Center for Teaching and Learning
- Organized and attended several meetings with director of Coursera for contract details, and prepared materials(PPT) for Zoom meeting
- Communicated with the Coursera partner via email, conference call
- Drafted content sharing agreement contract between Yonsei University and Coursera
- Coordinated with the legal department to finalize the contract.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Overseas Sales Supervisor Assistant
Smart CMS (MICE agency)
- Communicated and acted as the first point of contact with more than 70 foreign clients via email, direct calls to inquire/persuade attendance at the MICE event in the gaming industry
- Conducted overseas research for potential clients in the Middle East and Europe
- Supported organization of MICE event for 70 different buyers from Europe, Middle East, and Asia which led to securing contracts
- Translated documents, including contracts, from Korean-English and vice versa.
Headquarters Management Assistant
Ewha Woman's University Business Incubation Center
- Translated contracts and contract-related documents from Korean-English and vice versa for start-up CEOs in education, architecture, technology
- Successfully planned and organized 5 management training and development for start-up CEOs in 2 months
- Drafted contract emails for 15 start-up companies.
Korean - English Translator
Institute of APEC Collaborative Education (IACE)
- Translated 20 video subtitles (100+ minutes) for LEAD Innovation, an edutech project introducing future e-learning technology to developing countries from Korean to English.
Korean - English Interpreter, Pre-Meetup Organizer
World Knowledge Forum (WKF)
- Interpreted in Korean-English and intermediated between foreign and Korean CEOs
- Responsible for designating conference rooms for the 80 CEOs and informing the participants of the precautions and arranging the presentation materials and order of speakers.
English Teacher
BCM Language Institute
- Built curriculum based on students' needs for Business English 1:1
- Developed and delivered curriculum to 10+ Basic and Intermediate English conversation adult students in the evening class.
English Teacher
English Boutique
- Responsible for teaching elementary school from K-4 curriculum in Reading and Writing
- Taught Summer Intensive classes focusing on comprehension and writing
- Produced monthly reports for 30+ students.
Korean - English Interpreter
APEC Future Education Consor
2019.09
- Interpreted in Korean to English and vice versa for Jeollabuk-do District office representative and the Minister of Cultural Affairs of the Philippines
- Recorded notes between conversations and drafted report.
Overseas Sales and Operation Manager
Edm Education Korea Inc
2024.03 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Native English Teacher
Creverse English Instititute
2022.09 - 2023.09
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Helped with the recruitment and HR strategies in recruiting native teachers by consistently communicating with the branch manager
- Helped the new teachers adjust well to the system by consistently communicating with them everyday and holding weekly meetings with them with a monthly report
Turkish - Korean Interpreter
Connect Innovation Korea
2019.10 - 2021.10
- Interpreted in Turkish/Korean for VESTEL, an appliances manufacturing company, during the export conference
- Helped provide information on food, accommodation when needed.
- Maintained message content, tone, and emotion as closely as possible.
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
- Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.
Coursera- Content Creation Team Manager and Administrator
Yonsei University Development Team
2020.11 - 2021.05
- Operated and maintained courses created with Coursera on MOOC for the students
- Communicated closely with university faculty members and the video production team for upcoming new MOOC courses
- Produced weekly/monthly charts on students enrolled and presented in monthly meetings.
- Delivered regular team meetings for aligned work towards common goals.
- Coordinated team collaboration to share ideas and build best practices.
- Enhanced team productivity by implementing efficient task delegation and time management strategies.
- Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment.
GEEF Forum Support
Yonsei University
2020.11 - 2021.05
- Gathered information and drafted presentation materials needed for the GEEF Forum 2021 to present Yonsei University's new educational platform
- Created PPT materials for the main speakers, including constant communication for details, including last-minute changes by request
- Facilitated communication between the GEEF Forum managers and presenters.
- Enhanced unit efficiency by streamlining administrative processes and implementing organizational improvements.
- Optimized scheduling procedures to maximize personnel availability during periods of high operational tempo.
- Oversaw the planning and execution of various morale-boosting events, promoting camaraderie within the unit.
- Mentored junior officers to develop leadership skills and operational proficiency, preparing them for increased responsibilities in their careers.
HR Recruiter
Yonsei University
2020.11 - 2021.05
- Supported HR functions including recruitment, interview, training, and onboarding
- Trained more than 20 employees for 4 different teams.
- Managed full-cycle recruiting processes, resulting in successful placements and employee satisfaction.
- Collaborated with hiring managers to identify talent needs and develop effective job descriptions.
- Developed strong relationships with clients, ensuring accurate understanding of their needs and matching them with top talent.
- Reduced time-to-fill for open positions by implementing targeted recruitment strategies.
- Developed recruiting strategies to identify qualified candidates and build network.
- Supported onboarding initiatives for new hires, contributing to a smooth transition into the organization.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
- Verified applicant references and employment details.
- Participated in professional development opportunities related to human resources management and recruiting practices.
Team member
Yonsei University, Innovation Center for Teaching and Learning
2020.11 - 2021.05
- Supported general admin tasks
- Received telephone calls and visitors, prepared materials such as reports, letters, and charts
- Scheduled weekly meetings using Zoom
- Combined all the ppt files from all 4 teams and made them into one report
- Was the lead of the meeting and made summary reports after the meeting ended
- Prepared for audit by providing internal/external budget balances, compiled compliance information for Yonsei University
- Recommended changes in the office by adding supplies such as coffee machines and new desk, computers needed.
Marketing Intern
Hill+Knowlton (Synergy)
2019.11 - 2020.02
- Researched and identified potential Youtube influencers in Europe and America for LG Electronics
- Managed account for LG Electronics's Youtube partner
- Brainstormed and contributed to the development of SNS (Youtube, Instagram, TikTok) campaign ideas for LG electronics product.
Head English Supervisor & Recruiter
Kaiser Language Institute
2016.09 - 2018.12
- Posted Job Openings and hired new employees from posting job vacancies to arranging interviews
- Compiled and filed personal information of employees as part of HR function
- Responsible for creating and customizing more than 10 English students' schedules.
English Teacher
Pagoda Junior Institute
2018.06 - 2018.08
- Taught elementary school (3rd-4th grade) listening comprehension
- Organized weekly English activities including interactive games and increasing listening comprehension.
- Developed innovative lesson plans to engage students in English language learning.
- Prepared and implemented lesson plans covering required course topics.
- Improved classroom management by implementing consistent routines and clear expectations for behavior.
- Prepared comprehensive English curriculum for multiple classes.
- Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
- Designed and implemented assessments to measure student progress in English language learning.
Education
Bachelor of Arts - Consumer Studies
Ewha Womans University
02.2020
Skills
- Proficient in MS Office (Word, Excel, PowerPoint, Access), Adobe Acrobat
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Customer Service
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Excellent Communication
- Critical Thinking
- Dependable and Responsible
- Verbal Communication
- Active Listening
- 5 different language skills: Turkish, French, Arabic and Korean
Certification
TOEIC Speaking (200/200)
Additional Information
Lived 18 years in Turkey, Kuwait, and Egypt
Languages
Native Korean
English
Turkish
Conversational French
Arabic
Cover Letter
Dear sir/madam,
I am writing to apply as the program coordinator for IES Abroad. As a program coordinator, I
would bring my communication, ownership and problem-solving skills to assist the team's needs
and make sure the operation process in the programs run smoothly as well. In addition, I would
make sure the students feel supported in their programs and I would make sure the programs
run smoothly. Moreover, my international background gives me cross-functional skills that are
needed for a fast-paced environment. I believe my customer service minded and detailed yet
multitasked personality will fit as the position as the program coordinator at IES Abroad.
My previous experience at Smart CMS helped me develop problem-solving skills. I was
responsible for making sure more than 60 CEOs attended a game event hosted by the Smart
CMS. I communicated with each of the CEOs via phone calls and emails by listening carefully
and solving their inquiries, such as finding out the unexpressed needs and negotiating to
provide the best solutions for the clients. I also used my linguistic skills to overcome cultural
barriers and distinguish how to speak at different times. I would like to use my language and
problem-solving skills to understand the needs of the team and the students. Also, I would make
sure the communications between different teams are addressed well and so that the students
are updated with any information. I would also like to make sure the team and the students are
well supported.
Furthermore, I have strong ownership of my work. Whilst working as an administrator at Yonsei
University, I was in charge of making a new contract at Coursera for Yonsei's new educational
business platform. This required negotiation with Coursera as well as constant communication
with Coursera's legal team and director of Coursera Asia division. I was also responsible for the
content management of Yonsei's new platform. My detail-oriented personality helped me identify
which contents were missing and which needed uploading. My role included constant reporting
to the upper management and communication with Coursera for any updates.
At Hill + Knowlton (Synergy), I used my creativity to make brands appealing on the online
platforms including Youtube, TikTok, Instagram and Facebook. I was responsible for putting up
images and contents, as well as managing consumers' needs and responding to consumers'
feedback. I developed marketing ideas to promote LG G8X to the advertising company. I drafted
2-3 advertising stories and planned out marketing campaign events as part of my project. This
required cross-collaboration skills with the marketing, advertising team. I consistently
communicated with my team members and most of all, focused on the LG client's needs so that
their ideas and inquiries are fulfilled through our team. I would like to fulfill any uncertain
inquiries that come up in the team and make sure the programs are communicated well. In
addition, as a program coordinator, I would make sure any member or potential student
member coming into our program would feel welcomed, well informed and excited about the
program. In addition, I would make sure their needs are addressed well and so that the program
runs smoothly.
I strongly believe that my dream of connecting people of different countries aligns closely with
understanding how the language is smooth and is conveyed so that there are no cultural
barriers between translated documents. My experience at Turkey, Kuwait and Egypt for 18
years has given me the flexibility in both language and culture to operate successfully in many
different contexts, as this required speaking in English, French and Arabic, in addition to
Korean.
Through my experience at Smart CMS, Yonsei University, and Hill + Knowlton (Synergy), I used
my communication skills in both written and verbal are necessary for the position as an editor
and proofreader. In addition, I am confident that I can bring my skills to best fit and make sure I
am a support to the team and that the programs run smoothly and efficiently as well.
I am enclosing my resume; please do not hesitate to contact me should you be interested in my
skills.
Yours sincerely,
Hyun Min Lee
Leadership Experience
Ewha Woman's University, PEACE Buddy, 03/2015, 09/2016, Interpreted French-Korean, Arabic-Korean, Turkish-Korean and vice versa for students from Francophone countries, Middle East and Turkey, Developed new initiatives for exchange students for faster adjustment to living in Korea, Organized events and trips in Seoul for exchange students
Born in Turkey, lived there for 10 years, Kuwait for 4 years and Egypt for 4 years
I was privileged to have been born in Turkey thanks to my father's occupation, which was a Taekwondo National Team Coach for Turkey, Kuwait, and Egypt. As I lived abroad, I was able to be exposed to different cultures and therefore learned to adapt at different environments. Most of all, I learned to cooperate with people from different backgrounds, languages and characters. I would like to use my language, interpersonal and organizational skills to help people reach out their potential and would like to use my skills so that the company's vision is accomplished as well.
Timeline
Overseas Sales and Operation Manager
Edm Education Korea Inc
2024.03 - Current
Native English Teacher
Creverse English Instititute
2022.09 - 2023.09
Coursera- Content Creation Team Manager and Administrator
Yonsei University Development Team
2020.11 - 2021.05
GEEF Forum Support
Yonsei University
2020.11 - 2021.05
HR Recruiter
Yonsei University
2020.11 - 2021.05
Team member
Yonsei University, Innovation Center for Teaching and Learning
2020.11 - 2021.05
Marketing Intern
Hill+Knowlton (Synergy)
2019.11 - 2020.02
Turkish - Korean Interpreter
Connect Innovation Korea
2019.10 - 2021.10
Korean - English Interpreter
APEC Future Education Consor
2019.09
English Teacher
Pagoda Junior Institute
2018.06 - 2018.08
Head English Supervisor & Recruiter
Kaiser Language Institute
2016.09 - 2018.12
Responsible for Coursera & Yonsei University Content Sharing Contract
Yonsei University, Innovation Center for Teaching and Learning
Overseas Sales Supervisor Assistant
Smart CMS (MICE agency)
Headquarters Management Assistant
Ewha Woman's University Business Incubation Center
Korean - English Translator
Institute of APEC Collaborative Education (IACE)
Korean - English Interpreter, Pre-Meetup Organizer
World Knowledge Forum (WKF)
English Teacher
BCM Language Institute
English Teacher
English Boutique
Bachelor of Arts - Consumer Studies
Ewha Womans University
TOEIC Speaking (200/200)
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