Assisted in Sales & Marketing operations while delivering guided tours for guests, providing in-house tour programs to enhance their overall experience.
Conducted room inspections and proactively responded to guest inquiries, ensuring high service standards and guest satisfaction.
Barista
Chungdam Coffee
Seoul
05.2025 - 09.2025
Prepare and serve handcrafted beverages, manage daily café operations including inventory and sanitation, and deliver personalized customer service in a fast-paced environment.
Front Desk & Housekeeping Intern
Hilton University of Houston
Houston, Texas
02.2025 - 05.2025
Supported daily front desk and housekeeping operations to ensure smooth guest experiences.
Collaborated with global team members to resolve guest issues.
Customer Service & Pharmacy Assistant
Sarang Pharmacy
Seoul
12.2022 - 06.2023
Assisted with medication preparation and customer guidance.
Offered support to elderly customers with tailored, attentive communication.
International Exchange & Cultural Promotion Volunteer, 2016/05-2020/01, Guided foreign tourists by introducing Korean cultural heritage and local traditions
Day Care Volunteer, 2023/12-2024/02, Supported early childhood education through creative activities and child-focused care
Marketing Consultant - Marketing Coordinator/Coordination with sales Development Representative Team at Ansys Software Pvt LtdMarketing Consultant - Marketing Coordinator/Coordination with sales Development Representative Team at Ansys Software Pvt Ltd