Overview
Work History
Education
Certification
Volunteer Experience
Timeline
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Hyunseo Shin (Sierra)

Hyunseo Shin (Sierra)

Seoul, Republic of Korea

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales&Marketing Coordinator

Kensington Hotel Saipan
MP, U.S.A
01.2026 - 04.2026
  • Assisted in Sales & Marketing operations while delivering guided tours for guests, providing in-house tour programs to enhance their overall experience.
  • Conducted room inspections and proactively responded to guest inquiries, ensuring high service standards and guest satisfaction.

Barista

Chungdam Coffee
Seoul
05.2025 - 09.2025
  • Prepare and serve handcrafted beverages, manage daily café operations including inventory and sanitation, and deliver personalized customer service in a fast-paced environment.

Front Desk & Housekeeping Intern

Hilton University of Houston
Houston, Texas
02.2025 - 05.2025
  • Supported daily front desk and housekeeping operations to ensure smooth guest experiences.
  • Collaborated with global team members to resolve guest issues.

Customer Service & Pharmacy Assistant

Sarang Pharmacy
Seoul
12.2022 - 06.2023
  • Assisted with medication preparation and customer guidance.
  • Offered support to elderly customers with tailored, attentive communication.

Education

B.A. - Hospitality & Tourism Management

Sejong University
Seoul, Korea
2023 - Current

High School Diploma -

Gwangyang High School
Seoul, Korea
2019 - 2022

University of Houston
2024 - 2025

Certification

  • OPIc, IH, 2026/04
  • Texas Alcohol Beverage Commission Certification, 2025/02
  • TOEFL iBT, 91, 2023/09

Volunteer Experience

  • International Exchange & Cultural Promotion Volunteer, 2016/05-2020/01, Guided foreign tourists by introducing Korean cultural heritage and local traditions
  • Day Care Volunteer, 2023/12-2024/02, Supported early childhood education through creative activities and child-focused care

Timeline

Sales&Marketing Coordinator

Kensington Hotel Saipan
01.2026 - 04.2026

Barista

Chungdam Coffee
05.2025 - 09.2025

Front Desk & Housekeeping Intern

Hilton University of Houston
02.2025 - 05.2025

Customer Service & Pharmacy Assistant

Sarang Pharmacy
12.2022 - 06.2023

B.A. - Hospitality & Tourism Management

Sejong University
2023 - Current

High School Diploma -

Gwangyang High School
2019 - 2022

University of Houston
2024 - 2025
Hyunseo Shin (Sierra)