Ifat Hassan Bhuiyan
Summary
Hard-working, creative, and proactive. Specialized in Digital Data and Analysis. Ambitious, and eager to keep growing and evolving in major site Constantly developing new skills and abilities.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
4
4
Languages
Work History
Houseman & PA
Hotel Mercure Sydney
818-820 George St,Sydney NSW 2000, Sydney
03.2024 - Current
- Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly.
- Refilled par stock of guest amenities and supplies in each housekeeping storage area.
- Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
Housekeeping Supervisor
Shinhwa Jeju Shinhwa World
01.2023 - 12.2023
- Manage equipment and cleaning supplies
- Oversee staff daily
- Prepare housekeeping status reports
- Responded to queries and resolved issues to maintain smooth communications and a professional track record
- Oversaw staff to gauge work productivity, performance, and responsibility, delivering quality standards and complying with regulations
Housekeeping Supervisor
Hotel Air City Jeju
01.2022 - 12.2022
- Achieved service time and quality targets
- Managed complaints with calm, clear communication, and problem-solving
- Picked up additional tasks to aid team success
- Organized shifts to manage the schedule of housekeepers, achieve consistency and fairness, and manage smooth operations
Housekeeping
Shinhwa Jeju World
01.2021 - 12.2021
- Performing a variety of cleaning activities such as sweeping, mopping, dusting and polishing
- Ensuring all rooms are cared for and inspected according to standards
- Protecting equipment and making sure there are no inadequacies
- Notify superiors of any damages, deficits, and disturbances
Housekeeping
Hotel Air City Jeju
03.2019 - 12.2020
- Deal with reasonable complaints/requests with professionalism and patience
- Followed appropriate manual handling techniques to complete tasks involving walking, bending, and pushing safely
- Cleaned rooms to the satisfaction of clients and management
- Checked toilet tissue, paper towels, and other bathroom supplies
- Kept utility sink rooms in clean, neat, and orderly condition
- Proactively replenished guest supplies and amenities
Kitchen Assistant & Waiter
Orginal Buanjip
05.2019 - 11.2019
- Maintained cleanliness and organization of kitchen stations and storage areas
- Supported chefs in managing food preparation to achieve high-quality, precise plating and presentation standards
- Organizing and correctly storing food supplies
- Assisting the Cook with the preparation of meal ingredients, which includes washing, cleaning, peeling, cutting, and chopping fruit, vegetables, poultry, and meat
Sales Executive
SHWAPNO SUPERMARKET LTD.
07.2017 - 01.2019
- Greeting customers and helping them with their inquiries or concerns
- Building relationships with new customers
- Demonstrating products to customers
- Deal with customer feedback, inquiries, complaints, and refunds
- Using negotiation and communication skills to sell new products
Education
Bachelor of Information - Technology
Cheju Halla University
Jeju City, 49 03.2019 - 2023.01
Master of Artificial intelligence - IT
University of Technology -UTS
01.2024 - Current
Skills
Communication
Organised
Leadership
Multitasker
Timeline
Houseman & PA
Hotel Mercure Sydney
03.2024 - Current
Master of Artificial intelligence - IT
University of Technology -UTS
01.2024 - Current
Housekeeping Supervisor
Shinhwa Jeju Shinhwa World
01.2023 - 12.2023
Housekeeping Supervisor
Hotel Air City Jeju
01.2022 - 12.2022
Housekeeping
Shinhwa Jeju World
01.2021 - 12.2021
Kitchen Assistant & Waiter
Orginal Buanjip
05.2019 - 11.2019
Housekeeping
Hotel Air City Jeju
03.2019 - 12.2020
Bachelor of Information - Technology
Cheju Halla University
03.2019 - 2023.01
Sales Executive
SHWAPNO SUPERMARKET LTD.
07.2017 - 01.2019
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