Microsoft Office
Ingyu Park
Freelance Translator & Interpreter, Consultant
Seoul
Summary
International, adept, and agile agent experienced in customer service with strengths in developing, tracking, and qualifying leads to drive new business development. Native bilingual interpreter & translator with proven international experience and immaculate command of English.
Overview
17
17
years of post-secondary education
Work History
Universal Agent
Concentrix Services Korea (Adobe)
Seoul
07.2022 - Current
- Provided basic troubleshooting and technical support for users of Adobe software
- Resolved caller issues quickly and thoroughly
- Liaised between new customers and various departments throughout organization
- Handled and promptly resolved customer complaints to maintain professional relationship
Freelance Translator
Kmong
Seoul
06.2022 - Current
- Replicated flow, style and overall meaning of original texts
- Conferred with subject matter experts and other colleagues to establish precise understanding of specialized concepts
- Translated documents for research departments, supporting data collection and reporting
- Communicated effectively with clients to establish scope and requirements of translation, following up after submission of work to confirm satisfaction and understanding
Telemarketer
Zigbang
Seoul
10.2020 - 11.2020
- Completed daily cold calling and outreach to build sales pipeline
- Built relationships with customers using strong persuasion and active listening skills
- Conducted database research to identify potential leads and determine contact information
Education
High School Diploma -
Nakornpayap International School
Chiang Mai, Thailand 08.2008 - 05.2019
BBA - Business Administration
The Chinese University of Hong Kong
New Territories, Hong Kong 09.2019 - Current
J.D. - Juris Doctor of Laws
The Chinese University of Hong Kong
New Territories, Hong Kong 09.2019 - Current
Skills
Organizational skills
Software
Adobe Creative Cloud
Timeline
Universal Agent
Concentrix Services Korea (Adobe)
07.2022 - Current
Freelance Translator
Kmong
06.2022 - Current
Telemarketer
Zigbang
10.2020 - 11.2020
BBA - Business Administration
The Chinese University of Hong Kong
09.2019 - Current
J.D. - Juris Doctor of Laws
The Chinese University of Hong Kong
09.2019 - Current
High School Diploma -
Nakornpayap International School
08.2008 - 05.2019
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