Summary
Overview
Work History
Education
Timeline
Hi, I’m

Insu Jung

Inside Sales Team Manager
Seoul
Insu Jung

Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.

Overview

8
years of professional experience
2
Languages

Work History

Koryo SMT

Inside Sales Team Manager (B to B Sales)
03.2017 - Current

Job overview

  • Enhanced customer satisfaction levels by consistently monitoring team performance and providing constructive feedback.
  • Discussed sales strategies and promotional plans with VP of Sales on regular basis.
  • Managed cross-functional projects involving multiple teams, ensuring successful outcomes while adhering to strict deadlines and budget constraints.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Recruited, interviewed and hired individuals adding value, dedication and knowledge to sales team.
  • Planned and directed staff training and performance evaluations.
  • Facilitated smooth communication between departments, enhancing overall company efficiency in meeting client needs.
  • .Expanded product offerings based on customer feedback, contributing to increased demand from existing clientele.
  • .Drove sales growth through thorough market analysis, identifying emerging trends, competitor activities, and potential untapped markets.
  • Established strong relationships with key clients, fostering loyalty and repeat business opportunities.
  • Optimized territory assignments to maximize coverage and ensure balanced workloads among team members.
  • Streamlined sales processes to improve efficiency, leading to faster response times and higher close rates.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Managed accounts to retain existing relationships and grow share of business.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.

Education

Gangneung-Wonju National University
Gangneung, South Korea

Bachelor of Chemical Engineering from Chemical Engineering
04.2001

Timeline

Inside Sales Team Manager (B to B Sales)

Koryo SMT
03.2017 - Current

Gangneung-Wonju National University

Bachelor of Chemical Engineering from Chemical Engineering
04.2001

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Insu JungInside Sales Team Manager