Jaehyung Shim
62, Seoun-ro, Seocho-gu
Summary
I work for an e-commerce platform company.
I worked in sales promotion, global shopping MD, and business partnerships. I have experience-related market insights and operational capabilities.
Processes related to product sales. Sourcing, ordering, claims, customer management work experience. And I think I have an overall ability to sell online.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Manager
11st(ecommerce platform)
416, Hangang Daero, Jung-gu
03.2011 - Current
- New Brand 11th Street Launched Online for the First Time (Mar/23~)
- Growth through efficient sales marketing planning and operation. A total of 66 marketing plans. 15% increase in UV and 36% increase in GMV.(Apr/21~Feb/23)
- Global product sourcing and customer service operations(Dec/18~Mar/21)
- For the first time in the open market, the street brand "Supreme" sales planning and operation increased UV 300% during the period. -Direct Purchase Promotion.(Nov/19)
- Galleria & Lotte Department Store, 11th Street Launch Project Reading. Annual transactions increased by KRW 100 billion, product DB upgrades 1.2 million.(Jan/12~Sept/18)
- Monitored inventory levels to ensure availability of products for customers.
- Stayed abreast of market trends and anticipated consumer needs and purchasing habits.
- Collaborated with internal stakeholders such as marketing teams to understand product needs and specifications.
- Reviewed contracts before signing them on behalf of the organization.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Developed strong customer relationships to encourage repeat business.
- Managed the abuse to avoid giving other customers a bad experience.
Education
Academic Credit Bank System
Seoul08.2008
Some College (No Degree) -
Namseoul Univ
Chung NamSkills
- Marketing
- Customer Relationship Management (CRM)
- Brand Management
- Sales Techniques
- Inventory Oversight
- Inventory Monitoring
- Customer Service
- Negotiation
- Interpersonal Ability
- Business Understanding
Certification
- Cost calculation and delivery service practice for each product - Seoul Chamber of Commerce and Industry
- Distribution manager level 2 - Korea Chamber of Commerce and Industry
- MOS MASTER - Microsoft
- Computer Ability Level 2 - Korea Chamber of Commerce and Industry
Languages
Korean
First Language
Japanese
Intermediate (B1)
B1
English
Beginner
A1
Accomplishments
- Completion of the Certified Frontier Group Business Leadership Program - SK Planet
Affiliations
- I'm interested in street fashion and wear it often. I often experience stores overseas. I'm working hard to do that. I'm also well aware of their drop program and on/off marketing activities.
Timeline
Manager
11st(ecommerce platform)
03.2011 - Current
Academic Credit Bank System
Some College (No Degree) -
Namseoul Univ
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