Jaei Kim
Freelancer
Seoul
Summary
Proven adaptability and problem-solving prowess, honed across roles from Customer Service Representative at (주)케이에스고용정보 to cultural event planner.
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in [Desired Position] role.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
6
6
years of professional experience
9
9
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Customer Service Representative
(주)케이에스고용정보
Seoul, Seoul
08.2024 - 11.2024
- Collaborated effectively within a team, offering guidance and support consistently.
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
- Resolved problems, improved operations and provided exceptional service.
Merchandising Manager
(주)로진
Seoul, Seoul
06.2023 - 08.2024
- Researched new vendors, acquired samples and negotiated merchandise deals.
- Improved gross margin by carefully selecting high-quality merchandise at competitive prices from reputable suppliers.
- Executed in-season pricing strategies, promotions, and markdowns to reach financial targets.
- Increased sales by developing and implementing successful merchandising strategies.
Government Officer
Seoul City Hall
Seoul, Seoul
04.2019 - 12.2022
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
- Resolved problems, improved operations and provided exceptional service.
- Skilled at working independently and collaboratively in a team environment.
Cultural Event Coordinator
국가유산진흥원
Seoul, Seoul
06.2018 - 12.2018
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Education
Bachelor of Arts - History
Dongguk University
서울 02.2020 - 02.2020
Bachelor of Arts - Cultural Planning
Dongguk University
서울 02.2016 - 02.2025
Skills
Customer service
Problem-solving
Adaptability and flexibility
Call center experience
Certification
[Computerizad Accounting] License
Timeline
Customer Service Representative
(주)케이에스고용정보
08.2024 - 11.2024
[Computerizad Accounting] License
08-2024
Merchandising Manager
(주)로진
06.2023 - 08.2024
Bachelor of Arts - History
Dongguk University
02.2020 - 02.2020
Government Officer
Seoul City Hall
04.2019 - 12.2022
Cultural Event Coordinator
국가유산진흥원
06.2018 - 12.2018
Bachelor of Arts - Cultural Planning
Dongguk University
02.2016 - 02.2025
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