Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jaekyung Cheon

Mississauga

Summary

Motivated Economics and Environmental Management graduate with strong analytical, communication, and project coordination skills. Fluent in English and Korean, with experience leading sustainability-focused initiatives and working in fast-paced customer service environments. Proven ability to adapt, collaborate across teams, and engage in data-driven problem solving.

Overview

3
3
years of professional experience

Work History

Employee

Baskin Robbins
Sejong
09.2020 - 09.2022
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Increased sales by customizing product displays to suit the preferences of the local customer base.

Employee

Dunkin Donuts
Sejong
03.2023 - 08.2023
  • Operated POS systems to process orders accurately and efficiently.
  • Restocked inventory and monitored product freshness.
  • Handled customer inquiries and resolved complaints professionally.

Education

Bachelor of Arts - Economics

University of Toronto
Mississauga
07-2025

Skills

  • Project management
  • Data analysis
  • Research and reporting
  • Customer service
  • Problem solving
  • Team collaboration
  • Time management

Accomplishments

  • Led an e-waste awareness campaign at AlHuda Institute Canada by assessing internal electronic waste practices and identifying opportunities for improvement. Designed and analyzed surveys to evaluate staff awareness, developed educational materials, and coordinated a partnership with the Electronic Recycling Association (ERA) to install collection bins and facilitate community donations. Successfully combined stakeholder engagement, data analysis, and project execution to promote sustainable waste practices within the institution.

Timeline

Employee

Dunkin Donuts
03.2023 - 08.2023

Employee

Baskin Robbins
09.2020 - 09.2022

Bachelor of Arts - Economics

University of Toronto
Jaekyung Cheon