Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jaesung Lee

Jaesung Lee

Customer Experience Consultant (Tech & Industrial Korea - KC&RW)

Summary

I have sincere ambition for logistics industry and ensure it will add “Bright” color on your team! Hardworking and passionate person with strong motivation eager to work as Sales representative position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience
4
4
Certifications

Work History

Customer Experience Consultant

Maersk
08.2021 - Current
  • Ocean shipments operation MED, NEU, AFR, LAM, USA(USEC)
  • L&S Implementation and execution

STAR AWARD(2022) - DC link project (Implementation & Execution)

LGE/PANTOS LCL Implementation & Execution

  • Various experiences of Cross-Up sell

CHB - VESTAS Korea IMP (Won)

OCN - LG EXP Ask for more (Won)

LCL - PANTOS GC (Amazon FBA) (Won)

FBM - VESTAS SPOT OOG EXP (Tarpaulin & Crane arrangement) (Lost)

DEL - LX International (PNC to Eumseong, North Chung-cheong do)

4PL SCM & NVOCC Ocean Export CX Agent

Expeditors International
02.2019 - Current

BCO customer's Supply chain management (Lead logistics agent)

  • Enhanced customer satisfaction by ensuring accurate order fulfillment and timely deliveries through diligent monitoring of orders and shipments.
  • Various experience in Up-cross selling
  • (2021.4) US Retail customer.

Sold product

L&S(Intermodal & Depot), Ocean(NVO premium)

Achieved GP performance of $32,000

  • (2021.6) US Automotive customer.

Sold product – Ocean (NVO FAK-NAC)

Achieved GP performance of $24,000

Education

Master's Degree - Global Logistics

Chung-Ang University
Soeul, South Korea
04.2001 -

Bachelor's Degree - International Development Cooperation

Suwon University
Suwon, South Korea
04.2001 -

Skills

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Certification

Chinese- HSK Level 3, HSK Korea secretariat

Timeline

Chinese- HSK Level 3, HSK Korea secretariat

04-2023

Customer Experience Consultant

Maersk
08.2021 - Current

Certificated Professional Logistician, Ministry of Land, Infrastructure and Transport

09-2020

Global trade expert. Level 1, KITA

02-2020

4PL SCM & NVOCC Ocean Export CX Agent

Expeditors International
02.2019 - Current

Trade English. Level 1, Korea Chamber of Commerce and Industry

01-2019

Master's Degree - Global Logistics

Chung-Ang University
04.2001 -

Bachelor's Degree - International Development Cooperation

Suwon University
04.2001 -

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Jaesung LeeCustomer Experience Consultant (Tech & Industrial Korea - KC&RW)