Jaesung Lee
Customer Experience Consultant (Tech & Industrial Korea - KC&RW)
Summary
I have sincere ambition for logistics industry and ensure it will add “Bright” color on your team! Hardworking and passionate person with strong motivation eager to work as Sales representative position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
4
4
Certifications
Work History
Customer Experience Consultant
Maersk
08.2021 - Current
- Ocean shipments operation MED, NEU, AFR, LAM, USA(USEC)
- L&S Implementation and execution
STAR AWARD(2022) - DC link project (Implementation & Execution)
LGE/PANTOS LCL Implementation & Execution
- Various experiences of Cross-Up sell
CHB - VESTAS Korea IMP (Won)
OCN - LG EXP Ask for more (Won)
LCL - PANTOS GC (Amazon FBA) (Won)
FBM - VESTAS SPOT OOG EXP (Tarpaulin & Crane arrangement) (Lost)
DEL - LX International (PNC to Eumseong, North Chung-cheong do)
4PL SCM & NVOCC Ocean Export CX Agent
Expeditors International
02.2019 - Current
BCO customer's Supply chain management (Lead logistics agent)
- Enhanced customer satisfaction by ensuring accurate order fulfillment and timely deliveries through diligent monitoring of orders and shipments.
- Various experience in Up-cross selling
- (2021.4) US Retail customer.
Sold product
L&S(Intermodal & Depot), Ocean(NVO premium)
Achieved GP performance of $32,000
- (2021.6) US Automotive customer.
Sold product – Ocean (NVO FAK-NAC)
Achieved GP performance of $24,000
Education
Master's Degree - Global Logistics
Chung-Ang University
Soeul, South Korea 04.2001 -
Bachelor's Degree - International Development Cooperation
Suwon University
Suwon, South Korea 04.2001 -
Skills
Certification
Chinese- HSK Level 3, HSK Korea secretariat
Timeline
Chinese- HSK Level 3, HSK Korea secretariat
04-2023
Customer Experience Consultant
Maersk
08.2021 - Current
Certificated Professional Logistician, Ministry of Land, Infrastructure and Transport
09-2020
Global trade expert. Level 1, KITA
02-2020
4PL SCM & NVOCC Ocean Export CX Agent
Expeditors International
02.2019 - Current
Trade English. Level 1, Korea Chamber of Commerce and Industry
01-2019
Master's Degree - Global Logistics
Chung-Ang University
04.2001 -
Bachelor's Degree - International Development Cooperation
Suwon University
04.2001 -