Jae Woo Jung
Sales Manager
Seoul
Summary
Dynamic sales professional with extensive experience as a Mobile Store Owner at Jimmy Company, excelling in customer advisory and complaint resolution. Proven track record of increasing sales revenue through strategic planning and personalized service, while fostering strong vendor relationships. Bilingual in English and Chinese, enhancing customer engagement and satisfaction.
Overview
9
9
years of professional experience
Work History
Mobile Store Owner
Jimmy Company
11.2021 - Current
- Advised customers on mobile phone options, plans, and accessories, increasing customer satisfaction and sales.
- Established strong vendor relationships to negotiate favorable terms, resulting in cost savings on inventory purchases.
- Resolved customer complaints and provided high-quality customer service.
- Increased customer retention through personalized service.
- Managed monthly sales targets and developed strategies to meet and exceed them.
- Managed day-to-day business operations.
Sales Manager
KT Authorized Dealer
12.2016 - 02.2021
- Provided expert advice to customers on KT mobile plans, devices, and accessories.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Worked closely with team members to coordinate daily operations and meet monthly sales goals.
- Contributed to a strong team culture that improved communication and boosted overall store performance.
Education
Bachelor of Arts - Chinese-English Translation
Beijing Language And Culture University
Beijing, China 04.2001 -
Skills
Customer advisory
Customer complaint resolution
Sales strategy development
Target achievement
Language Skills
English: Intermediate proficiency
Chinese: Advanced proficiency
Timeline
Mobile Store Owner
Jimmy Company
11.2021 - Current
Sales Manager
KT Authorized Dealer
12.2016 - 02.2021
Bachelor of Arts - Chinese-English Translation
Beijing Language And Culture University
04.2001 -