Jae Woo Kang
Queens
Summary
Adept at creating positive experiences for each guest in order to build loyalty and develop long-lasting relationships. Intelligent with conversational skills in English and Korean. Detail-oriented Guest Services Associate with two years of experience. Poised and patient, with a proven track record of success and working closely with a broad range of different personalities.
Overview
2
2
years of professional experience
Work History
Guest Services Associate
Target
09.2022 - 09.2024
- Collaborated with team members to uphold store standards and contribute to a positive work environment.
- Excelled in Guest Services, addressing customer inquiries and resolving issues promptly to ensure customer satisfaction.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Demonstrated exceptional customer service skills across various departments including Registers, Drive Up, Fulfillment, and Order Pick Up.
Education
Bachelor of Arts - Psychology
Queens College of The City University of New York
Flushing, NY06.2027
Skills
- Communication
- Sales
- Teamwork
- Guest engagement and assistance
Timeline
Guest Services Associate
Target
09.2022 - 09.2024
Bachelor of Arts - Psychology
Queens College of The City University of New York
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