JAEYOUNG KIM

Operation, PM

Seoul,11

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.

Overview

years of professional experience

Languages

Work History

Operations Manager

Laosmartmobility

07.2023 - 04.2024

Implemented business strategies, increasing revenue, and effectively targeting new markets.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Monitored daily driver performance
Analyzed and reported on key performance metrics to senior management.

Business Management Manager

KORYO CABEL

04.2020 - 04.2023

Accomplished multiple tasks within established timeframes.
Established team priorities, maintained schedules and monitored performance.
Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Education

Bachelor - Public Administration

Yonsei University, Wonju, South Korea

04.2001 -

Skills

Advanced training in operation

Timeline

Operations Manager - Laosmartmobility

07.2023 - 04.2024

Business Management Manager - KORYO CABEL