Jangho Yoon
Student
Seoul,Seoul
Summary
Efficient and precise with commitment to finishing jobs quickly and accurately. Proven ability to work closely with coworkers for effective data management. Skilled in document digitization, office modernization and data organization for enhanced productivity as data technician
Overview
2
2
Languages
16
16
years of post-secondary education
3
3
years of professional experience
Work History
Help Desk Technician
Digitech Core
Seoul
05.2021 - Current
- Working as sub-contractor of Hyundai Engineering and managed over 3,000 emoylees of Hundai Engineering including both domestics and foreigns.
- Providing and returning electronics such as desktop, workstation, monitor, beam projector, printer etc.
- Solving technical problems in field or supporting remotely via virtual system and explaning process in clear terms to non-technical employess to promote better understanding
- Installed, modified and repaired software and hardware to resolve technical issues.
- Setting and patching software that optimized to Hyundai systems.
Moderator & QA
Appen
Seoul, Seoul
03.2021 - 05.2021
- Aligned and optimized more than 1000 data samples per day
- Reviewed and modified tasks from moderators and send it to evaluators
- Keep more than 95% accuracy until end of project
Engineering Assistant
Withcom
Seoul
02.2019 - 05.2019
- Setting up bank book printers and seal scanners in bank branches around Seoul for one of biggest bank called 'Hana' in South Korea
- Upgrading computers from Windows 7 to Windows 10 and setting up system that optimized to bank in headquarters Managed, tested and solved issues if employees had errors with system
- Managed testing equipment, including ongoing maintenance and storage.
Cashier
Ames Asia Market
Ames, Iowa
05.2016 - 11.2018
- Restocked, arranged and organized products on shelves to drive product sales.
- Checked prices for customers and processed items sold
- Used cash registers and POS systems to request and record customer orders and compute bills.
- Answered questions about store policies and concerns to support positive customer experiences.
Education
Bachelor of Science - Industrial Technology
Iowa State University
Ames, IA 06.2015 - Current
Associate of Arts - Liberal Arts And Sciences
Indian Hills Community College
Ottumwa, IA 02.2012 - 05.2015
Associate of Applied Science - Computer Networks And Security
Indian Hills Community College
Ottumwa, IA 02.2012 - 05.2015
High School Diploma -
Seokgwan High School
Seoul, South Korea 02.2009 - 02.2012
Skills
Installation
Specifications understanding
Document management
Technical Analysis
Operational analysis
Troubleshooting
Maintains confidentiality
Data management
Computer skills
Teamwork
MS Office
Organization and Time management
Database Management
Activities
Military (Air force, 2019.06~ 2021.03)
- Served as engineer and managed or repaired the base and runway entirely.
Security Field Project
- Picked random company that related to the network security, visited and investigated their security system. Explained and presented how they can improve their current security system with teammate in front of company supervisors and instructors.
Product tester(Opolar and others)
- Signed up various companies that I would like to test their recent products and reviewed the pros and cons of their products
Volunteer – More than 100 hours
- Supporting old people in nursing home, cleaning the public areas
Education Office(Government) Math Team competition – silver medal
- Picked random math formulas, explained and presented how to prove the formula in front of the officers and other competitors
Black Diamond Junior Club
- Stayed with the people from the different regions and focused on learning what the leadership is and how we can approach
Timeline
Help Desk Technician
Digitech Core
05.2021 - Current
Moderator & QA
Appen
03.2021 - 05.2021
Engineering Assistant
Withcom
02.2019 - 05.2019
Cashier
Ames Asia Market
05.2016 - 11.2018
Bachelor of Science - Industrial Technology
Iowa State University
06.2015 - Current
Associate of Arts - Liberal Arts And Sciences
Indian Hills Community College
02.2012 - 05.2015
Associate of Applied Science - Computer Networks And Security
Indian Hills Community College
02.2012 - 05.2015
High School Diploma -
Seokgwan High School
02.2009 - 02.2012