Jangkyu Lee
IT Project Manager
Namdong-gu, Incheon
Overview
16
16
years of professional experience
10
10
years of post-secondary education
Work History
Sales General Manager
KPNP Co.,Ltd.
Seoul
10.2016 - 09.2021
- Boosted sales numbers with proactive account servicing and diligent relationship-building.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Used vendor expertise to deliver educational content to sales team
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Established and cultivated solid business relationships with new or existing customers.
Field Operations Manager
KPNP Sports
Seoul
09.2009 - 09.2016
- Oversaw and Managed Taekwondo Championships management service to grow from less than 20% to 95% market dominance in National Level Taekwondo Championships during my service.
- Managed Major Taekwondo Championships of National Level, Provincial Level in cooperation with Korea Taekwondo Association, 17 Provincial Taekwondo Associations and other national level Taekwondo Organizations
- Participated in developing Taekwondo Championships Management System (OVR - On Venue Result management system) both for Kyorugi and Poomsae
- Headed Registration Center for 2011, 2016 Gyeongju Korea Open Taekwondo Championships (3,000 registered officials and athletes) including development of Registration System
- Performed daily inspections, charted readings, documented equipment downtime and oversaw maintenance for equipment.
- Reduced duplicate work and budget issues by organizing processes for division between technology and purchasing.
Translator and Interpreter
Lao Development Co.,Ltd.
Seoul
01.2008 - 11.2009
- Translated complete set of Laws of Lao DPR into Korean language (English to Korean)
- Applied cultural understanding to discern specific meanings beyond literal written words.
- Played key role in international business efforts, working with sales and client groups to optimize collaboration.
- Supported operations by translating key departmental documents and internal communications.
- Translated documents for research departments, supporting data collection and reporting.
Field Operations Manager
RYE Tour Co.,Ltd.
Seoul
03.2004 - 07.2006
- Built personal relationships with guests to promote positive experiences.
- Researched information on South Korea to provide accurate, detailed tours.
- Drafted invoices for completed work.
- Interacted well with customers to build connections and nurture relationships.
Education
Associate of Applied Science - Computer Education
Hanyang University
Seoul, Republic Of Korea 03.1997 - 03.2007
Skills
Product and service sales
Sales presentations
Territory Management
Chinese(Mandarin)
Basic Conversation and Reading Newspapers/Documents with assistance of dictionary
Timeline
Sales General Manager
KPNP Co.,Ltd.
10.2016 - 09.2021
Field Operations Manager
KPNP Sports
09.2009 - 09.2016
Translator and Interpreter
Lao Development Co.,Ltd.
01.2008 - 11.2009
Field Operations Manager
RYE Tour Co.,Ltd.
03.2004 - 07.2006
Associate of Applied Science - Computer Education
Hanyang University
03.1997 - 03.2007