JEEHYUNG HEMINGWAY

Project Manager, Customer Service and Sales Associate offering 3+ years of proven experience leading diverse teams of 8-10 employees and managing multiple Training, Leadership Development programs. Managed logistics and supply programs for inventory and accountability of property and assets valued over $300K. Possess a comprehensive background in management, planning, and problem solving. Recipient of multiple promotions to senior positions for outstanding performance and professionalism. Career supported by a vast operational experience and Leadership Training. Certified Lean Six Sigma Green Belt. Team Building Strategic Planning Project / Program Management Leadership / Supervision Data Analysis Training and Development Policy Implementation Organization/Communication Microsoft Office Suite Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.