Summary
Overview
Work History
Education
Skills
Timeline
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Jeong Mirye

Seoul

Summary

Dynamic professional with a proven track record at JustCo, enhancing tenant relations and occupancy rates by [Number]%. Expert in problem-solving and mental health counseling, I excel in teamwork and collaboration. Achieved significant cost reductions through strategic negotiations and optimized office efficiency, demonstrating exceptional communication and organizational skills. Knowledgeable Community Assistant with strong track record in helping maximize occupancy rates and reduce turnover through positive communication and skilled community management. Handles conflicts effectively through solution-oriented approach. Connects positively with tenants to keep accounts current and minimize unsavory behaviors. Adept [Job Title] effective at multitasking and prioritizing work to successfully handle tenant and business needs. Proven skills in recordkeeping, contract management and tenant relations. Manages files and contacts smoothly to stay on top of prospect contacts and current community demands.

Overview

8
8
years of professional experience
2
2
Languages

Work History

Community Assistant

JustCo
06.2023 - Current
  • Maintained open communication with tenants to proactively handle questions and complaints.
  • Increased occupancy rate [Number]% with improved marketing and tenant relations strategies.
  • Diversified tenant mix by effectively targeting renters of different socioeconomic and ethnic backgrounds.
  • Responded promptly and effectively to out-of-hours emergencies such as maintenance needs and criminal incidents.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
  • Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
  • Optimized office space utilization, leading to more efficient and productive work environment.
  • Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.

Travel Consultant

Hanatourisr
04.2018 - 04.2021
  • Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
  • Addressed unforeseen challenges during trips by coordinating alternative arrangements or providing support as needed.
  • Informed clients of travel policies and utilized preferred vendors to maximize company profits

Travel Consultant

HT Travel & Education
04.2017 - 12.2017
  • Worked closely with clients to understand unique needs and meet specific travel desires.
  • Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
  • Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
  • Kept abreast of all airline rules, regulatory requirements and industry standards when scheduling travel arrangements.
  • Addressed unforeseen challenges during trips by coordinating alternative arrangements or providing support as needed.
  • Coordinated both international and domestic travel accommodations for customers, arranging for airfare, hotel and rental car reservations.

Education

Tourism Management

Semyung Univ
Korea
02-2016

Skills

Mental health counseling

Teamwork and Collaboration

Trauma-informed care

Problem-Solving

Problem-solving abilities

Excellent Communication

Team Collaboration

Timeline

Community Assistant

JustCo
06.2023 - Current

Travel Consultant

Hanatourisr
04.2018 - 04.2021

Travel Consultant

HT Travel & Education
04.2017 - 12.2017

Tourism Management

Semyung Univ

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Jeong Mirye