Result and data oriented e-commerce professional with expertise in growth marketing, strategizing, and in-depth analysis. Managed around 100 accounts and successfully achieved sales YoY +160% and sellers’ investment in Shopee YoY +135% in the Vietnamese market. Increased Beauty brands team sales contribution in the Vietnamese market from 55% to 77% over the course of a year at KRCB. Additionally, collaborated with the local package team to create an efficiency-focused annual package targeting new key sellers starting their investment expansion. Through this, successfully optimized the sellers' CAC and achieved a 125% growth in the purchase rate of new annual packages, thereby expanding long-term business relationships.
1. By identifying new potential sellers and pushing them, cultivated new key sellers and establish long-term business relationships with Shopee. Successfully achieved a 340% increase in annual package investment from them, thereby reducing dependence on existing exclusive big sellers by 61%.
- Categorized potential sellers into three groups based on budget management and product-market fit, persuaded and executed the optimal growth strategy for each. This optimized new buyer acquisition, repeat purchase rates, and customer lifetime value.
- To identify potential sellers, conducted a total of 21 seller face-to-face meetings, including management levels, over the last two months of the year.
2. Concurrently, fostered the growth of mature existing big brands, achieving an investment YoY growth of 108% and strengthening business relationships, leading to a Sales YoY growth of 96%.
- To solidify long-term business relationships, convinced commercial exclusivity from the sellers, leveraging this to negotiate exceptional benefits such as in-app assets and customized package offerings tailored to their investment direction from the local team.
- Initiated projects combining offline and online efforts, such as brand pop-up stores, outdoor advertising, and bus tours, embedding QR codes for exclusive Shopee product sales, attracting offline users to Shopee.
Analytical Thinking
Problem-solving abilities
Interpersonal Skills
Data-driven decision-making
Task Prioritization
Self Motivation