Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
EXPERIENCE IN DETAIL
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Jeongeun Ellie Park

Jeongeun Ellie Park

Goyang-si

Summary

Supply chain professional with 3+ years of experience managing global logistics operations for leading manufacturers. Proven success in vendor management, achieving over 30% logistics cost reduction through multimodal solutions, and improving lead-time stability and risk control. Experienced in handling both large-scale capital equipment transport projects and routine international shipments. Strong analytical skills in KPI reporting and cost analysis to drive process improvements. Bilingual in Korean and English, with extensive experience in cross-border collaboration and global project execution.

Overview

7
7
years of professional experience

Work History

Key Account Manager – ENGM & Tech Sector

DHL Global Forwarding Korea
12.2023 - Current
  • Managed end-to-end logistics operations for major global manufacturers (Atlas Copco, Intel, LG, Applied Materials), aligning solutions with client supply chain strategies.
  • Partnered with internal stakeholders and external vendors to resolve transportation bottlenecks, leveraging data analysis to improve supply chain visibility and service reliability.
  • Conducted performance reviews (MBR/QBR) and translated insights into process optimization initiatives such as route redesign and scheduling improvements resulting in reduced lead time variability and improved OTIF (On-Time In-Full) performance.
  • Led multiple logistics projects, including freight sourcing (RFQs), vendor onboarding, and new lane implementations, ensuring smooth transition from planning to execution in alignment with corporate supply chain strategies.
  • Delivered 30% logistics cost savings by implementing sea-air multimodal transport solutions, balancing efficiency with delivery deadlines.
  • Oversaw vendor management and performance reviews (QBR/MBR), driving SLA compliance and service quality improvements.
  • Led oversized equipment transport projects, coordinating packaging vendors, establishing handling standards, and ensuring safe delivery to overseas plants.
  • Prepared Excel-based KPI and cost analysis reports to support management decision-making and improve supply chain visibility.
  • Managed key client relationships, ensuring consistent communication and service delivery.
  • Developed account strategies to enhance client satisfaction and retention rates.

Management Trainee in Ocean Freight, Air Freight, BPO, Indoor sales team.

DHL Global Forwarding Korea
12.2021 - 11.2023

DHL Global Forwarding Korea – Management Trainee
Seoul, Korea / Dec 2021 – Nov 2023

  • Ocean Export (Europe Lane): Managed full export cycle (booking, documentation, customs) and coordinated with carriers/vendors to secure space, resolve exceptions (roll-overs, congestion), and ensure on-time departures.
  • Air Import: Oversaw end-to-end air import operations for time-sensitive shipments (e.g., semiconductors), negotiated with airlines/trucking vendors, and improved on-time delivery through KPI tracking and reporting.
  • BPO Implementation: Supported global project onboarding, aligned processes with HQ standards, and enhanced SOP clarity for cross-regional operations.
  • Indoor Sales: Prepared proposals, conducted rate analysis, and performed market research to strengthen competitiveness in freight procurement.

Internship in Human resource team

LG Pantos
01.2019 - 01.2020
  • Managed employee records and assisted in maintaining HR databases with accuracy and confidentiality.
  • Collaborated with Korean HQ for HR compliance tasks, visa documents, and interoffice communication.
  • Strengthened communication skills and cross-cultural collaboration in a global business setting.

Education

Bachelor of International Trade - International Trade, Principles of International Transportation

INHA University
02.2019

Associate Degree of Early Childhood Education - undefined

George Brown College
05.2015

Skills

    Area: Data Analysis & Reporting

  • Details: Excel-based KPI dashboards, root cause analysis, freight optimization, data-driven decision making to improve supply chain visibility and performance
  • Area: SOP Development

  • Details: Drafting & improving standard operating procedures, ensuring process clarity and seamless execution across regions
  • Area: Cross-Functional Collaboration

  • Details: Coordinating with Finance, Operations, Sales, and Global Teams, aligning logistics initiatives with broader supply chain strategies
  • Area: Languages

  • Details: Fluent in Korean and English (Business Proficient), enabling smooth cross-border collaboration
  • Area: Tools

  • Details: MS Excel, PowerPoint, Logistics ERP (eg, Cargowise)

Languages

English
Full Professional

Timeline

Key Account Manager – ENGM & Tech Sector

DHL Global Forwarding Korea
12.2023 - Current

Management Trainee in Ocean Freight, Air Freight, BPO, Indoor sales team.

DHL Global Forwarding Korea
12.2021 - 11.2023

Internship in Human resource team

LG Pantos
01.2019 - 01.2020

Associate Degree of Early Childhood Education - undefined

George Brown College

Bachelor of International Trade - International Trade, Principles of International Transportation

INHA University

EXPERIENCE IN DETAIL

DHL Global Forwarding Korea – Key Account Manager (ENGM & Tech Sector)

Seoul, Korea / Dec 2023 – Present

  • Managed end-to-end logistics operations for major global manufacturers (Atlas Copco, Intel, LG, Applied Materials), aligning solutions with client supply chain strategies.
  • Delivered 30% logistics cost savings by implementing sea-air multimodal transport solutions, balancing efficiency with delivery deadlines.
  • Oversaw vendor management and performance reviews (QBR/MBR), driving SLA compliance and service quality improvements.
  • Led oversized equipment transport projects, coordinating packaging vendors, establishing handling standards, and ensuring safe delivery to overseas plants.
  • Prepared Excel-based KPI and cost analysis reports to support management decision-making and improve supply chain visibility.


DHL Global Forwarding Korea – Management Trainee

Seoul, Korea / Dec 2021 – Nov 2023

Ocean Export Team (Europe Trade Lane) | Dec 2021 – May 2022

  • Coordinated full export processes for European destinations, including booking management, documentation (B/L, commercial invoices, packing lists), and customs clearance preparation.
  • Collaborated with carriers and vendors to secure space and optimize schedules, minimizing delays and ensuring on-time vessel departures.
  • Proactively resolved exceptions such as roll-overs and port congestion, providing alternative routing solutions to meet customer deadlines.
  • Enhanced shipment visibility by preparing daily status updates and exception reports for key manufacturing clients.

Air Import Team | Jun 2022 – Nov 2022

  • Managed end-to-end import air freight operations, including pre-alert handling, arrival notice coordination, customs clearance, and last-mile delivery to customer warehouses.
  • Handled time-sensitive shipments (e.g., semiconductors, electronic components), ensuring compliance with strict lead-time requirements.
  • Negotiated with airlines and trucking vendors to balance cost efficiency and service quality, improving on-time delivery rate.
  • Supported KPI tracking and developed Excel-based reports to monitor transit time performance and vendor service reliability.

BPO (Business Process Outsourcing) Implementation | Dec 2022 – May 2023

  • Assisted in onboarding global projects by aligning local processes with HQ standards, ensuring seamless integration across regions.
  • Collaborated with cross-functional teams to document and improve SOPs, contributing to higher process clarity and efficiency.

Indoor Sales Team | Jun 2023 – Nov 2023

  • Supported proposal preparation and rate analysis for new business opportunities.
  • Conducted market research to strengthen competitive positioning in freight procurement.


LG Pantos USA – HR Intern

Fontana, USA / Jan 2019 – Jan 2020

  • Supported HR operations including employee record management and visa documentation.
  • Coordinated compliance and administrative tasks with Korea HQ, strengthening cross-cultural collaboration skills.
  • (Kept concise as experience is less relevant to shipper logistics positions.)
Jeongeun Ellie Park