Jeowoon Song

I work at H&abyz which is a South Korea-based medical device export company specializing in diagnostic imaging equipment. The company primarily focuses on digital flat panel X-ray detectors, and it actively complies with international medical regulations including EU MDR (Medical Device Regulation) and the Radio Equipment Directive. H&abyz is involved in both direct exports and Semi Knock-Down (SKD) business models to support international production partnerships. With clients and partners across Asia, the Middle East, and Europe, the company plays a key role in enabling global access to high-quality, Korean-manufactured medical imaging solutions.

My role as Overseas Business Pro:

• Overseas Sales & Client Management:

Lead international sales communication with clients in India, Southeast Asia, the Middle East, and Europe. Responsible for negotiating pricing, handling product inquiries, and maintaining long-term distributor relationships.

• Language Specialist (Translation & Interpretation):

Translate various technical and legal documents including:

• CE/EU compliance documents (DoC, IFUs, Risk Reports)
• International distributor and manufacturing contracts
• User manuals and internal communications
  Conduct real-time interpretation during video conferences with global clients in English, Korean, and Hindi.
• SKD (Semi Knock-Down) Project Manager:
  Manage the company’s Indian SKD project with a local partner, coordinating logistics, technical documentation, and remote training. Oversee two additional SKD partnerships in development.
• International Exhibition Manager:
  Organize and represent H&abyz at global medical exhibitions (e.g., Jakarta Hospital Expo, UKIO 2025, IDC 2025 Dusseldolf), handling booth setup, presentation, client acquisition, and follow-up.
• Market Expansion & Client Sourcing:
  Identify and engage potential overseas distributors and OEM partners. Conduct competitor analysis and region-specific market research to guide sales strategy.

I worked at Harley-Davidson Daejeon which one of the official dealerships of Harley-Davidson Korea, offering premium motorcycle sales, after-sales services, and customizations. It serves as a hub for Harley enthusiasts in central South Korea, providing full-service maintenance, genuine parts, and rider community support. As part of the global Harley-Davidson network, the dealership upholds the brand’s standards in service quality, technical expertise, and customer engagement.

• Motorcycle Diagnostics & Repairs:
  Performed in-depth diagnostics, routine maintenance, and advanced mechanical repairs on a wide range of Harley-Davidson motorcycles. Specialized in engine work, electrical troubleshooting, and performance tuning.
• Technical Translation & Customer Communication:
  Acted as a bilingual communicator for English-speaking clients, providing real-time interpretation during service consultations and translating technical terms and service reports.
• Certification & Training:
  Completed the Advanced Technician Program at Harley-Davidson Korea HQ in Yongin, earning recognition for technical excellence and brand-standard service knowledge.
• Customer Relationship Management:
  Built strong rapport with both Korean and foreign riders, offering personalized service and ensuring high customer satisfaction.
• Team Collaboration:
  Supported junior technicians, collaborated with service advisors, and contributed to the smooth operation of the workshop under time-sensitive and high-demand conditions.
• Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Increased customer satisfaction with prompt and knowledgeable support for various technical issues.

• Military Police – Special Duty Team (헌병 특수임무대):
  Selected for an elite unit responsible for high-security operations including base access control, rapid response, and high-risk escort missions. Duties required physical endurance, mental resilience, and rapid situational judgment.
• Leadership & Training:
  Served as a senior NCO (non-commissioned officer) in charge of training junior soldiers, managing duty rotations, and ensuring operational discipline. Recognized for fostering strong team cohesion and high readiness.
• Extended Voluntary Service as Specialist Sergeant (전문하사):
  Volunteered for an additional 6-month extension beyond mandatory duty to continue contributing as a Specialist Sergeant, demonstrating exceptional commitment, reliability, and loyalty to the unit.
• Crisis Response & Discipline:
  Participated in critical incident response drills and was entrusted with sensitive operational responsibilities due to a strong record of discipline, calm under pressure, and leadership potential.

• Oversaw and maintained the snow quality, depth, and surface conditions of ski and snowboard courses to ensure safety, performance, and compliance with operational standards.
• Monitored weather conditions, temperature fluctuations, and snowmaking equipment to optimize course conditions for both recreational use and competitive events.
• Coordinated with snow groomer operators, ski patrol, and operations teams to manage snow distribution, compaction, and emergency course repairs.
• Ensured daily inspection of slopes and implemented preventative measures to reduce risks such as ice patches, thin snow cover, or uneven terrain.