Jeyeon JANG
Seoul
Summary
Accomplished International Relations Manager, adept in media relations and cross-cultural communication. Excelled in enhancing brand image through strategic media collaborations, translating complex documents, and fostering international partnerships. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
1
1
Certification
Work History
International Relations Manager
Korea Curling Federation
03.2024 - 09.2024
- Established team priorities, maintained schedules, and monitored performance.
- Drafted press releases detailing relevant newsworthy information and supporting brand image, and worked with news media to spread positions.
- Coordinated media interviews with organisation staff, board members and volunteers.
- Engaged in daily correspondence with organisations from various countries
- Translated documents between English and Korean (and vice versa)
- Attended meetings and provided interpretation services
International Relations Manager
Korea Ice Hockey Association for the Disabled
03.2023 - 12.2023
- Engaged in daily correspondence with organisations from various countries
- Assisted in organising and overseeing assignments to drive operational excellence.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Translated documents between English and Korean (and vice versa)
- Attended meetings and provided interpretation services
Customer Service Telemarketer
Korea Sports Safety Foundation
02.2022 - 12.2022
- Answered questions about company offerings with knowledgeable responses about products and services.
- Completed daily cold calling and outreach to build sales pipeline.
- Recorded contact information of customers and potential customers in internal database.
- Built relationships with customers using strong persuasion and active listening skills.
- Handled high-volume telemarketing operations with expert use of client management software and computer dialling.
- Maintained professional demeanour by staying calm when addressing unhappy or angry customers.
- Attained $7 million in sales targets on yearly basis for the first time
Education
Bachelor of Arts - Korean Studies, Chinese
Hankuk University of Foreign Studies
Seoul08-2021
Skills
- Interpersonal, cross-cultural communication
- Documentation and reporting
- Adaptability and flexibility
- Crisis management
Certification
- Licensed Korean Language Teacher Level 3 - 2021
Languages
Korean
Native language
English
Proficient
C2
Chinese (Mandarin)
Advanced
C1
Timeline
International Relations Manager
Korea Curling Federation
03.2024 - 09.2024
International Relations Manager
Korea Ice Hockey Association for the Disabled
03.2023 - 12.2023
Customer Service Telemarketer
Korea Sports Safety Foundation
02.2022 - 12.2022
- Licensed Korean Language Teacher Level 3 - 2021
Bachelor of Arts - Korean Studies, Chinese
Hankuk University of Foreign Studies
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