Jeyun Kweon
Summary
Accurate and friendly media researcher interested in Journalism, Education, and creative storytelling. Global communicator experienced in interacting with people from all over the world.
Overview
1
1
year of professional experience
4
4
Languages
Work History
Barista
Starbucks Korea
02.2023 - 09.2023
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Supported training efforts for new hires, sharing knowledge of coffee-making techniques and customer service standards.
- Adhered to strict food hygiene regulations, minimizing the risk of contamination or illness among customers.
- Implemented sustainable practices such as waste reduction initiatives, contributing to the cafe's environmental responsibility goals.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Bachelor of Economics - Economics
Sookmyung Women's University
Seoul, South Korea 04.2001 -
Bachelor of Arts - Storytelling
Sookmyung Women's University
Seoul, South Korea 04.2001 -
No Degree - Marketing, Advertising, Promotion Planning
Jongno Women Resources Development Center
Seoul 04.2001 -
No Degree - English
ILSC Language School
Toronto, Canada 04.2001 -
Skills
Originality and Creativity
Team Player
Up-selling
Customer Service
Marketing Strategies
Writing skills
Advanced English
Adobe After Effects
Illustration
Adobe Photoshop
Timeline
Barista
Starbucks Korea
02.2023 - 09.2023
Bachelor of Economics - Economics
Sookmyung Women's University
04.2001 -
Bachelor of Arts - Storytelling
Sookmyung Women's University
04.2001 -
No Degree - Marketing, Advertising, Promotion Planning
Jongno Women Resources Development Center
04.2001 -
No Degree - English
ILSC Language School
04.2001 -