Fashion & Styling Trends
JIHO YOO
Retail Associate | Sales & Inventory Specialist
London
Summary
Customer-focused retail professional with over 4 years of experience in store operations, customer service, and inventory management. Adept at handling high customer traffic in fast-paced retail environments, ensuring excellent service and efficient store operations. Proven ability to collaborate with teams, optimize workflows, and enhance customer satisfaction.
Overview
5
5
years of professional experience
2016
2016
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Retail & Logistics Coordinator
Superman London
07.2024 - 03.2025
- Managed product procurement and supplier coordination to ensure steady inventory flow and minimize stock shortages.
- Oversaw order fulfillment and coordinated deliveries, ensuring on-time shipments and high customer satisfaction.
- Streamlined logistics processes, reducing delays and improving operational efficiency.
- Handled customer inquiries regarding orders, deliveries, and product availability, providing clear and timely communication.
- Collaborated with management to identify workflow inefficiencies and implement process improvements.
Sales Associate
Man on the Boon & Lardini – Shinsegae Centum City
05.2023 - 12.2023
- Worked at the world’s largest department store (Shinsegae Centum City, Busan), handling high customer traffic.
- Provided personalized styling recommendations, contributing to a 10% increase in repeat purchases.
- Handled POS transactions, processed payments, and managed stock replenishments
- Ensured store presentation and visual merchandising met brand standards.
Sales Associate
Barbour – Shinsegae Centum City
12.2022 - 05.2023
- Delivered personalized fashion recommendations, improving customer engagement and loyalty.
- Maintained stock accuracy, ensuring smooth product availability.
- Collaborated with merchandising teams to keep displays visually appealing and trend-aligned.
Sales Associate
Epigram – Shinsegae Centum City
05.2021 - 06.2022
- Provided excellent customer service in a fast-paced environment, assisting with styling and product inquiries.
- Supported stock organization and inventory tracking, keeping the store well-maintained.
- Worked closely with colleagues to ensure smooth store operations and high customer satisfaction.
Freelance Surf Instructor
Minos Surf & Bear Brothers Surf
07.2020 - 05.2022
- Engaged with diverse customers, building strong relationships and ensuring a positive experience.
- Educated students on proper gear selection, helping them choose the best products.
- Collaborated with other instructors to provide seamless surf lessons and manage busy schedules.
Education
High School -
DaeYang Electronics & Information High School
Skills
- Retail & Store Operations
- Customer Service & Sales
- Fast-Paced Work Environment
- POS Systems & Inventory Management
- Team Collaboration & Communication
- Loss Prevention & Store Compliance
Certification
South Korean Category B Driver’s License (Comparable to UK Category B, Convertible to UK License)
Accomplishments
Increased repeat purchases by 10% through personalized styling recommendations, enhancing customer retention and brand loyalty.
Recognized by management for proactive problem-solving and workflow improvements, contributing to more efficient store operations and higher customer satisfaction.
Optimized inventory tracking and restocking processes, reducing stock discrepancies and ensuring consistent product availability for customers.
Additional Information
- Passionate about fashion and customer service, always eager to learn and improve.
- Highly adaptable in fast-paced environments, excelling in both individual and team settings.
Interests
Multicultural Customer Engagement
Retail Operations & Store Management
Timeline
Retail & Logistics Coordinator
Superman London
07.2024 - 03.2025
Sales Associate
Man on the Boon & Lardini – Shinsegae Centum City
05.2023 - 12.2023
Sales Associate
Barbour – Shinsegae Centum City
12.2022 - 05.2023
Sales Associate
Epigram – Shinsegae Centum City
05.2021 - 06.2022
Freelance Surf Instructor
Minos Surf & Bear Brothers Surf
07.2020 - 05.2022
High School -
DaeYang Electronics & Information High School
Similar Profiles
Ceyhan DurmushCeyhan Durmush
Ice cream server at Superman IcesIce cream server at Superman Ices
Yotam LaorYotam Laor
Founder and Executive Director at Superman - The SuperheroFounder and Executive Director at Superman - The Superhero
Jaheim CartyJaheim Carty
General Construction Laborer at Superman Construction LLCGeneral Construction Laborer at Superman Construction LLC