Jihoo Chae
Flight Attendant
Songpa-gu,Seoul, South Korea
Summary
Developed expertise through training and hands-on experience with aviation models and working in the hotel food and beverage service sectors. Skilled in multitasking, team collaboration, and delivering exceptional customer service. Seeking to leverage expertise in a role where skills can be applied from takeoff to landing in the confined environment of an aircraft.
Overview
7
7
years of professional experience
6
6
Certifications
Work History
Food and Beverage Associate
The Riverside Hotel
04.2024 - Current
- Collaborated with colleagues for prompt and luxurious service.
- Greeted customers and served appropriate tea, based on weather.
- Responded to inquiries and provided menu information to enhance satisfaction.
- Monitored dining pace and served dishes with detailed explanations.
Techer Assistance & Student Management
An English Academy Called "Extreme Speaking"
07.2022 - 08.2022
- Recorded progress and attendance of over 100 students, providing detailed reports to teachers.
Food and Beverage Attendant Intern
Militopia Hotel
07.2018 - 08.2018
- Maintained cleanliness and wiped tables to ensure a comfortable guest experience.
- Checked stock levels of food and beverages.
- Trained new staff to uphold high service quality standards.
- Managed VIP customers, providing personalized services for a satisfying dining atmosphere.
Flight Attendant Trainee (3days)
Asiana Airlines
12.2017 - 12.2017
- Learned customer service and emergency response procedures.
- Simulated in-flight using an airplane model for training.
- Evacuated passengers, with crew members, during sea crash drills.
Education
Associate of Arts - English Language And Literature
Yonsei University Mirae Campus
Wonju-si, South Korea 04.2001 -
Bachelor of Arts - Aviation Service Management
Dongwon University
Gwangju-si, Republic Of Korea 04.2001 -
Skills
Adaptability and Resilience
Time Management
Multitasking Abilities
Effective Communication
Problem-solving abilities
Teamwork and Collaboration
Cross-Cultural Awareness
Languages
Korean
Native language
English
Upper intermediate
B2
Japanese
Upper intermediate
B2
Certification
Toiec speaking (English)
Timeline
Food and Beverage Associate
The Riverside Hotel
04.2024 - Current
Toiec speaking (English)
01-2024
Opic (English)
08-2023
Microsoft PowerPoint (Office 2016)
01-2023
Microsoft Word Expert (Office 2016)
01-2023
Techer Assistance & Student Management
An English Academy Called "Extreme Speaking"
07.2022 - 08.2022
JLPT N2 (Japanese)
08-2021
Food and Beverage Attendant Intern
Militopia Hotel
07.2018 - 08.2018
SMAT (Service Management Ability Test)
07-2018
Flight Attendant Trainee (3days)
Asiana Airlines
12.2017 - 12.2017
Associate of Arts - English Language And Literature
Yonsei University Mirae Campus
04.2001 -
Bachelor of Arts - Aviation Service Management
Dongwon University
04.2001 -
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