Jimin An

• Demonstrated proficiency in English communication to effectively assist average of 14 foreign students throughout all aspects of their academic and personal needs.
• Provided guidance and assistance to average of six foreign students annually regarding application procedures, typically in August.
• Offered support and guidance in issuance and extension procedures of visas and alien registration cards.
• Managed academic affairs, including guidance on course registration and thesis procedures.
• Planned, organized, and guided historical and cultural exploration trips for students on semester-by-semester basis.
• Assisted foreign students in adapting to life in Korea by facilitating tasks such as opening bank accounts, obtaining phone numbers, and purchasing essentials.
• Addressed miscellaneous inquiries and provided solutions.
• Strengthened communication skills through regular interactions with others, including effective communication with various departments within university.

1. Issuing Identification Cards:

• Established efficient processes for processing requests for student and staff identification cards, averaging 50 issuance or re-issuance per day.
• Verified eligibility and ensured strict adherence to university policies and procedures.
• Maintained meticulous records of issued identification cards to ensure accuracy and accountability.
  

2. Lost and Found Management:

• Established protocols for receiving and managing lost items reported on campus.
• Documented found items accurately and implemented procedures for their safekeeping or return to owners.
• Managed efficient disposal of unclaimed items in accordance with established guidelines.
  

3. Handling Inquiries:

• Responded promptly and courteously to inquiries from students, faculty, and staff via phone, email, or in-person, averaging 40 inquiries per day.
• Provided accurate and detailed information to address inquiries or efficiently routed them to appropriate department for resolution.
• Addressed average of 10 inquiries per day regarding lost items.